Can the IP Office allow music to be played thru the handsets speaker when the handset is idle and can calls be recorded while talking with the caller? The recorded call once completed si stored as a regular message in the users voice mailbox. These two features are available on the Nortel MICS...
thank you I actually used that procedure quite often but in this case the customer has several departments in California that they want to call to go to some of them are departments some of them are cell phones etc is there any way within the node that I could do that there's probably about 10...
the issue is not so much stealing my business as lying to the customers and painting this incredible world of technology when in turn the end up with a bunch of garbage and poorly designed cable management. The customers are ending up with having far more system failures then they did when they...
I have been able to do this with MICS PRI but seem to running into a problem with this BCM 50 using POTS lines. Internally I have set up a route 301 and dest code 301 to dial their California office. this works great for the staff they can easily transfer calls etc..
When calling through the...
I can;t believe that you all have missed the point. The CISCO phones are the avenues into the customers data bases. I am still wondering if any of you will even alert any of your clients to the potential hacking. After reading the posts I don't believe any of you will.
"A phone is a phone...
Patch panels are to big and bulk and are not designed to allow for concentrated cable management as does 66 and 110. Just take a look at the amount of space it would take with a patch panel vs a 110! I can't tell you the amount of time I have spent trying to tone out a hard to reach patch panel...
that's my point. Like you said most people don't know what they're doing. They think just because the equipment & Technology look similar to it. that is it.. They don't understand what you're doing and they don't have the experience or knowledge and they don't care. Then the company security...
when told fraud several years ago became a serious issue in this town I immediately went to every single customer and made sure that their voicemail systems and toll platforms were up to date and honestly advise them of the security risk to their companies . Have you done the same thing for...
do the Avaya 2420 and sets need to be upgraded if they're going to be used on the IP Office 500 version 7.0? If so what are the advantages and why should they be upgraded
"A phone is a phone and not a computer workstation".
have you ever even consider that this is so transparent that your customers current security issues with their data network may also be being caused by these phones and you're not even considering this app as a possible cause of their current problems. The responsible thing to do would be to...
my friend, it's only a matter of time before this starts biting everybody in the butt. You're going to start seeing systems compromise like crazy once this really start getting out on the web.
"A phone is a phone and not a computer workstation".
That may be so but toll fraud is minor when it comes to compromising the internal security of a clients data network. I always educate my clients on the proper use of voice mail passwords, I set up Trivial password security and I set up two level of international toll restriction for the...
well that's all good and well for today's technology but five years down the road we may be talking about a completely different way of delivering everything. So it's impossible to predict the future from my experience. Right now for the next 20 years there's plenty of business available for me...
rest my case, take a look at this, pretty frightening
http://m.youtube.com/index?desktop_uri=%2F&gl=US
"A phone is a phone and not a computer workstation".
if we used to think toll fraud with the older phone systems was a problem, take a look at this! Pretty frightening
Go CISCO!
http://m.youtube.com/index?desktop_uri=%2F&gl=US
"A phone is a phone and not a computer workstation".
P.S. as to the customer who had their CISCO hacked into, well as of today it is still not working because no one in town wants to touch it including their IT tech..
"A phone is a phone and not a computer workstation".
Perhaps you do not understand that I am sitting on a Gold Mine of work and have been since the local telco stopped servicing the older systems. I have clients who love their Nortels and are very satisfied with what it does. Most clients I talk to use only the basics of their systems anyway. I...
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