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  1. nnaarrnn

    Random Phones - Acquiring Service. IPO SE Remote Phones

    First off- when did this begin? How long did they work beforehand? Second- in SSA, Go to: System->VoIP Security->Blacklisted Addresses and see if the public IP of that location is listed, also check Blacklisted Extensions right above that. If a user or phone hammers the call server with...
  2. nnaarrnn

    DELL R620 - SERVER R12

    Beyond not trusting hardware that old for something business-critical, I'd keep the following in mind: -It would be unsupported by Avaya in all ways. -can't install as a virtual machine on vmware, as the required version of vmware would be too new to have hardware support for that server -you...
  3. nnaarrnn

    IP Office R11.0.4.8.0 build 17 Cannot get Workplace to register.

    I've found the newest version of Workplace will only work if TLS is setup with a proper 3rd party certificate. It will *mostly* work if TLS is completely disabled (including the appropriate lines of 46xxsettings.txt edited)
  4. nnaarrnn

    Not able to complete login

    Discover x.x.x.x is always a routing/firewall issue. What device is routing between the vLANs? Are there any NAT/firewall/security rules between these vLANs? What's your "IP Route" look like in the IP Office?
  5. nnaarrnn

    SERVER EDITION WEBSOCKET

    You have zero administered channels. Give both sides some channels to work with and reconnect that line/path.
  6. nnaarrnn

    SIP Request from wrong LAN Interface

    You've definitely got some network misconfigurations here. So your Voice vLAN your phones live on is 10.0.15.x (I assume it's a /24 subnet), of which LAN1 of the IPO lives on. If yes, the main IP Route should look like this: IP Address= 0.0.0.0 Mask= 255.255.255.0 Gateway= 10.0.15.1 (again...
  7. nnaarrnn

    UC module status shutting down

    @derfloh has the correct way Also, it only works in slot 4
  8. nnaarrnn

    Meraki vlan configuration issue

    I don't use Meraki, but for what I do use (using one DHCP server for everything), I have to have one DHCP Option 242: L2Q=1,L2QVLAN=10,VLANTEST=0 (this tells the phones to reboot and jump on vLAN10) ...and then another DHCP Option 242 specifically for vLAN10...
  9. nnaarrnn

    SIP Line configuration for STC

    Do you have an IP Route setup for LAN2?
  10. nnaarrnn

    Migrating users

    I'm kind of stuck on an issue and request the assistance of the group here. I have a few IPO systems in an SCN, all 500v2 chassis, v12.0. All phones are IP, mostly J179s with some 9600s still hanging about. I am attempting to move users from the remote systems to the "main" system at HQ...
  11. nnaarrnn

    WEBLM Licensing issue

    what happens when you change the Primary's WebLM server's IP address to "127.0.0.1" instead of 172.17.0.x ?
  12. nnaarrnn

    R12 App server on ESXI

    Not supported means they won't support it. It *may* work. But if it doesn't, then it's all up to you to figure out why. If this is for any regulated industry, they you need to update those ESXi servers anyway.
  13. nnaarrnn

    SIP Dynamically Changing port from 5060

    The phones need a whole slew of ports for audio to work. Are you talking about remote phones, phones on a different vLAN firewalled off from the IPO, or.....what exactly? SIP is just used to setup the call. The media (audio) will use a range of ports defined in the system's settings. You...
  14. nnaarrnn

    IP-Office System Status - Insufficient memory for the control unit

    42% of the Voicemail Pro disk on VMWARE, or 42% of the System SD card?
  15. nnaarrnn

    Need to forward/transfer to external number then release the call

    Thanks budbyrd for confirming my suspicions. I have both a PRI and SIP trunks and can manipulate our users outbound caller ID but didn't know if HG Overflow/forwarded calls would allow that. (I'll try it out and report back) The original post was made right after a meeting where this became a...
  16. nnaarrnn

    Need to forward/transfer to external number then release the call

    I have a new one (for me anyway). Currently calls come into a Hunt Group which has Overflow set for calls to go to a particular extension that's setup to Forward Unconditional to a night answering service. That external company is changing to one that will be taking Overflow calls during the...
  17. nnaarrnn

    Discover Mode

    It's a network problem between the phone and the IP Office. Any equipment/routes/cables between those two devices can cause this.
  18. nnaarrnn

    MOH across SCN

    don't forget - this will use a Voice Networking License for each call on hold at the remote sites.
  19. nnaarrnn

    Dual ISP for IP Office Possible?

    You should only be doing 1 NIC on the IP Office, possibly a second ONLY for SIP trunks and remote phones through your SBC, depending on the exact architecture. The failover/high availability should 100% be managed by your firewall, not attempted anywhere in the IPO. You don't mention what...
  20. nnaarrnn

    J179 v03 won't find proxy

    sounds like you loaded the wrong firmware

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