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- Users: INwoodswalker
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ICC - not enabled
All the keycodes are still loaded in the BCM. The customer has tried rebooting several times to no avail.- INwoodswalker
- Post #5
- Forum: Nortel: Business Communications Manager BCM
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ICC - not enabled
The voicemail boxes and CCR tree are still programmed. I cannot view the CC programing since it is within the ICC submenus. All the programing within the BCM is still intact, just in the Call Pilot when I click on the Contact Center link on the main menu instead of seeing all the skillsets...- INwoodswalker
- Post #3
- Forum: Nortel: Business Communications Manager BCM
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ICC - not enabled
I have a BCM 400 rls 4.0.2.03 that was soft booted by the customer. When it came up the Call Pilot feature ICC shows "not enabled". I have checked the keycodes and all are still there. They have centralized voicemail at a networked BCM and they are getting messages but ACD features are local...- INwoodswalker
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- Replies: 4
- Forum: Nortel: Business Communications Manager BCM
