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  1. MHWAZ

    MCE Session Trace Tool - only 2 days of data

    Got the answer from my vendor. In case anyone else is interested, here it is. In CP Manager you set this length in System->OM Configuration. The max is 10 days which seems low to me, especially since the trace tool defaults to showing the past year.
  2. MHWAZ

    MCE Session Trace Tool - only 2 days of data

    How can I increase the amount of session data stored in the CallPilot system? My trace tool only seems to keep the past 48 hours worth of session data and I need to keep much more. Any help is appreciated.

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