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i'm glad to report that this issue has been cracked by one of our very clever inhouse Engineers. The series of ambiguous denial events turned out to be that when an incoming Cisco call was received via the SIP trunk and presented to CM that CM did not have an appropriate network region mapping...

Still at this one. Hope to have some positive update soon.

Thanks Guys, I do have a far-end domain. However it is set to use just standard SIP domain used for Avaya. I might test this in a few days, its an angle we hadn't been down. Although we are doing some domain manipulation on the adaptation. We're using the CiscoAdapator yes. I will try the...

Hi Everyone, We've been having a fun time trying to get SIP trunk up and working between Avaya SM\CM and Cisco. We can make calls from Avaya to Cisco perfectly. However, when Cisco attempts to call back to Avaya we see 500 Server internal error on SM, and on the ingress CM trunk we see the...

We ended up to set "Enforce SIPS URI for SRTP? = n" on the Sig group to SM in CM to fix this issue.

We are testing Equinox internally while work still takes place to provision Avaya SBCe's in x2 data centers. Its very strange though our test users will work find. We can make calls, receive calls - all good. If you leave the client logged in overnight something interesting takes place. The...

Hi Jeem29, Try this one. http://www.tek-tips.com/viewthread.cfm?qid=1513422

Does anyone please know about this scenario... - As a SIP user, if I log on directly to the SM's (there are x2) on the LAN - the user can be seen as registered to both the Primary and Secondary SM under user registration. But not all of the time, looking..Sometimes only one SM is active\ticked...

Hi Monty, Thank you for your time !! We are on 6.3.11. I take that PSU to mean it would have worked until you installed 6.3.9, then you would have to isntalled SP1 to fix external authentication :) - I think. I might have an update tomorrow after chatting with a contact. Shall let you...

If your PC\Laptop's are on a data VLAN and your phones are on a different VLAN, so long as the traffic is being tagged with with the dscp value then QoS should be appropriately applied on egress into the WAN. I don't think you would normally QoS any traffic on the LAN, and I haven't heard that...

Hi Everyone, Has anyone had any success integrating System Manager (6.3) with Radius? We have done so, however the authentication attempt always fails. On the Radius side we do see the login attempt however it has no data as to why it didn't like the credentials. We're finding it very hard to...

Its a good point, I don't know of any plan to update the MAS O\S at this time. It is indeed on 2003 server. It will have been quite some time since windows patches have been applied to the windows box.

Hi All, again this may only be for future reference as I tell the story as it unfolds. We have an telephone environment in which each floor has a separate voice vlan. For this site there is one single DHCP server at a remote office. From what I am told all phones went into discover when the...

Hi All, This may only be a story for others reference. Our MM 4.2 was relocated and had new IP addresses assigned. We have 1 x MSS, 1 x MAS. Since that time, and only intermittently our users receive a message "Please wait, please wait, sorry the system is having problems - Goodbye", if they...

Hi\Thanks MontyZummer, the call comes in on an ISDN E1 trunk, attempts to reach the cell pone via the same trunk. Hi\Thanks matt\Knight, good points! System is CM6.3 centre, running via G430 G\W. ISDN\E1 is by China Telecom who be very helpful. Many regards.!

Hi Everyone, thanks for reading. We've been banging our heads for a while now with EC500 and a particular carrier in China. The outside caller CPN gets passed onto the carrier to the EC500 destination\remote mobile however as the originating CPN is foreign the carrier blocks the call. I cannot...

Dear Telco workers of the Tek-Tips world :) Thanks everyone as always for this great site and its contents! I currently face an issue where a gateway (g700 in this case) will randomly reset at seeminlgy random times. The logs show that the link is lost with the CLAN at the core site however...