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Hi Daddy I've checked and it is set to use last 10 calls. In the management console i have set the message to Duration and Parameter 1. Thanks Wonnag

Hi Guys I'm trying to set up a Solidus Group queue so that the incomming caller hears their estimated waiting time. I understand that it calculates the average wait time based on the duration of the last 10 calls answered. I have set up a test group and placed 12 calls to it and made sure they...

Hi Guy's Does anyone know what versions of Solidus and Now if any are supported on Virtual Desktops? Regards

Has anyone come accross this message before when upgrading? Thanks

Thanks UKTurnip. Thats a much more useful answer than we got from the maintainer! On a seperate note does anyone know what the message "Shakey Inter-LIM filter" means? thanks Wonnag

Hi Guys Does anywone know what this erroe message means? Cheers Wonnag

Hi Wangmadeli Thanks. I did think it was strange that it was installed on LIM 1 but our maintainer said that is where they always install it. I'll see if i can get them to change it. Wonnag

Hi Satellite No before the upgrade we were running MX-ONE 3.2 and Using Extension Manager installed on a seperate server. After the upgrade our maintainer installed MP on LIM 1 rather than a dedicated server. As i said previously when we raised the issue with them they siad it was a combination...

I forgot to mention that our maintainer has said there are no known issues with performance with MP, and have advised that it will never be as quick as EMG due to the design of MP and how it integrates with the MX

Thanks LIDAP We have already restarted Eri_MP and it does not change the issue.

Thanks Doktor I use PUTTY when i can but some our team do not. I assume that MP is just slow

Hi Satellite Half of our LIMs run on HP servers and these were not upgraded. The other half are on ESU's and these had their RAM upgraded prior to the mx upgrade Thanks Wonnag

Hi Guys We have recently upgraded our 22 LIM PBX from 3.2 to 4.1 SP3, with Manger Provisioning installed on LIM 1. Since we have started using Manger Provisioniong we have noticed that it is very slow. When you click on the change icon it takes between 45-60 seconds to load up the extension...