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When I'm in the console manager online and I try to ping from the 5550 console to another line it errors. If I ping from one line to another it clears no problem. Not sure what's handling the routing though. Let's just say I got lumped with overseeing the phones in place of doing a Mitel...

I'll be honest, I have no idea what was providing the DHCP. We recently had a new server installed and a few phones shut down and the only way I could figure out to get them back up and working was to put in a static IP. Now that the power went out over the weekend every phone that I hadn't...

Power went down this weekend and it's caused us a few problems this morning. For some reason our 5220 phones needed me to put in an IP address on them to start up. Our big issue though is that our receptionist is unable to hear anyone on the other end internally. When she calls an extension...

Well that ends up being a dumb question then. I would have swore I tried it but doing 4 and 5 and it gave me an invalid mailbox but I must have tried it another route. Thanks! :)

We've moved recently and need to update our message that plays during open hours when no one answers and at night when no one is working. I have that figured out. But in that message we provide options to press 4 for our address and 5 for job opportunities, both listing our old address and...