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  1. augustD2

    Licensing SMBC - MIVB

    You need to send an email to AMC Support. They not to manually TAG the SMBC package before you can sync.
  2. augustD2

    AX Controller

    Slot 2.
  3. augustD2

    3300 Mxe III memory upgrade

    Both need to be upgrade
  4. augustD2

    MiVB 10 - Who's jumped in already?

    I have installed MiVB 10 on at least 20-30 PBX without any issue.
  5. augustD2

    69XX Advanced Menu - change what is hidden there

    Yes, this option will change the options.
  6. augustD2

    MiCollab ACD Softphone

    Set option "Force Device Busy If Any Line In Use" to Yes in the CoS to your softphone in MiVB. Select Yes to prevent phones from receiving calls when they are already engaged in a call. The incoming calls are immediately forwarded to an alternate destination such as voicemail. If an alternate...
  7. augustD2

    Micollab v 9.2

    Have you try to add a single line to that extension on key number 2? It should fix the issue.
  8. augustD2

    Micollab without domain

    NO, micollab need a FQDN that can be resolve on the internet with a valid certificate.
  9. augustD2

    Micollab without domain

    MiCollab need to match your fqdn for MiCOllab Client to work properly. So juste gave the micollab a host name and domain that match your fqdn and it will work.
  10. augustD2

    MiCollab 9.1 with microsoft Team and MiVB 9.0

    What are you using for your integration with Team to activate the softphone? I saw two option certified by mitel, Call2teams and Microsoft Teams Direct Routing using AudioCodes Mediant. What are you using?
  11. augustD2

    MiCollab license change on multiple users

    Same result for me. I open a ticket with Mitel to see if there is a solution for this.
  12. augustD2

    MiCollab license change on multiple users

    Is the script ubat.sh still working? I see it in MiCollab, but it does not export anything when I try it. If it can work, it would save us a lot of time!!
  13. augustD2

    Mitel 69XX state-sensitive softkeys on MiVoice Business

    Is there a way to program a specific function on the state-sensitive softkeys of a 69XX Mivoice Business phone on rls 8 or 9?
  14. augustD2

    Assigning IP address to LAN2 on MxeIII via serial

    Not possible to do from a sserial port.
  15. augustD2

    Mitel 6863i phone on MiVoice Business 9.0

    What is the best, automatic option to get the Mitel SIP 6863i phone get the config file? We have about 200 phones to install, so we don't want to manually tell each phone where to get the config file. RCS Server, DHCP, other options? Thanks.
  16. augustD2

    EX Controller KVM Software

    I would also imagine that the new hard disk come with the software on them. I just want to be able to re-image the disk quickly if I have a problem!!!
  17. augustD2

    EX Controller KVM Software

    If we need to replace the hard disk on an EX Controller, how do we re-install the KVM software on the hard disk? On MOL, we have access to the MiVB Image to deploy, but not the KVM Software. On an MxeIII, we can install the software manually, I try to find something for the Ex. Thanks
  18. augustD2

    Mitel MCD7.2 No MWi

    Have you try the maintenance command: upgrade bootrom all?
  19. augustD2

    Micollab Client for PC

    Thanks kwbmitel

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