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Can these phone be used on public wireless internet (provided the setup is okay with Teleworker) or is it just a an IP Wireless phone that must be used within the network or VPN? I was wondering if there was a method to login such as at a Starbucks etc?

Had a similar problem, are also using Cisco router. Our IT guys turned off the Cisco H323 helpers that come built into the router. It you have Cisco phone hardware you need them on but otherwise for IP Office you need to turn it off.

The above was for our 9608 phone by the way.. softphone is still not working

The big item is to TURN OFF Cisco H323 Helper. We had it on and it caused major issues. We have the below mapped to the IPO UDP 1718, 1719, 1720, 5005, 49152-53246 TCP 1720, 49152-53246 On the IPO, just what they had in the documentation, gatekeeper on etc.. auto create, we used LAN1 for those...

Had that problem with one of our phones. Called our phone installers, they were not the ones who wired the building. They told me to take one of the phones that was not rebooting and plug it into where the phone was rebooting. After a while that good phone started rebooting. They told me if...

I'm hoping this can be done too.. have yet to get softphone working without a VPN

take a look at the id/extension setting for that unit in IPO. I had the same problem. Find out what extenstion that one is assigned. Make sure that extension is setup correctly in IPO. Then login with it then logout. If the extenstion is setup properly it should work. Also, everytime you...

We have 9608's running without a VPN. Just using port forwarding on the CISCOs ASA and relevant Avaya settings on the IPO 500 V2. That being said, it was very difficult to configure. We also learned that once you plug in the 9608 to the system first time within the firewall, IPO assign the...