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  1. Quest4Knowledge

    delayed EOD ran half way through day lost CC Charges

    Comunication to my BOH server went down monday night at 7 pm, unknown to me my bose put it in redundancy but didnt think he did....... Finaly resolved comunication issue with my Alohaboh and my system imediataly ran EOD half way throiugh the day. I have everything caught up DOB and system date...
  2. Quest4Knowledge

    Aloha POS Red Border but not in Redundancy

    I have a 2 terminal system and a BOH server. Currently my two terminals have a red border but not offer a "Make file server" Both let you order, but say they are processing CC off line. EDC is showing all CC and CC tips accordingly. Now for the main issue, My Term2(Server) and Term3(Master) say...
  3. Quest4Knowledge

    Im trying to fix our pms. We got a

    And how do you set up Aloha to tell it what port to be using?
  4. Quest4Knowledge

    Im trying to fix our pms. We got a

    Btw the hotel is using and opera pms system, do I need to reconfigure that?
  5. Quest4Knowledge

    Im trying to fix our pms. We got a

    Im trying to fix our pms. We got a new server terminal before I worked here and it worked fine. It was using a 25 pin serial connection but the new tower didn't have one so I guess they just decided not to connect it. I have a Ethernet to 9 pin jack converter but no luck. I'm guessing it has to...
  6. Quest4Knowledge

    Aloha printer not printing

    ALL IS GOOD!!!! Made 3 cables with 25 pin to 9 pin connection. I used the following pin outs; 25 pin(2,3,7 and 20) 9 pin (2,3,5 and 8) With this Pin out mapping; 2~2 3~3 7~5 20~8 Pin outs 20 and 8 are both grounds, and I found out by accidental error that the printers will print with out them...
  7. Quest4Knowledge

    Aloha printer not printing

    Alright, My situation has changed. I figured out my problem. My rs232 cables are custom made out of an Ethernet cable and capped with the smaller 9 pin male serial connection. It's the type where u feed the ethernet able in and set ur pins then screw the connector together *link to...
  8. Quest4Knowledge

    Aloha printer not printing

    I cannot seem to get the printer to print or be seen by my ne radient POS. Its an epson t88. I have it connected via rs-232 cable into either com 1 or 2. Are there more than one type of rs-232 cables and thats why? Are there settings in windows on the POS that I have to set? Am I missing the...
  9. Quest4Knowledge

    Aloha printer port options??

    I have an old ieee 1284 serial thermal printer and was wondering if there is any way to buy a ieee 1284/usb converter and have my printer conected to my pos via usb???? This would avoid me needing to buy a $80 pringter just because of the connection type??? Any ideas???
  10. Quest4Knowledge

    Looking for a Aloha MENTOR!!!!!

    Thanx a bunch Coorsman!!! First and foremost is there a way to install an unactivated copy of aloha manager on my pc? I would love to be able to practice all this without the fear of crashing the restaurant server or be constrained by our downtimes to try new things. I have learned a ton about...
  11. Quest4Knowledge

    Looking for a Aloha MENTOR!!!!!

    I am my companies IT. We just opened up a new rest and have been basically thrown head first into Aloha. Im tired of calling the help line all the time. Feel bad for the tech guys, so Im to the point now where I just want access to the KB doc's. My goal is to learn everything and anything I can...
  12. Quest4Knowledge

    Aloha's resellers software. Demo mode?

    I am my companies IT. We just opened up a new rest and have been basically thrown head first into Aloha. Im tired of calling the help line all the time. Feel bad for the tech guys, so Im to the point now where I just want access to the KB doc's. My goal is to learn everything and anything I can...

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