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Found the problem with my Music on Hold Issue..It was a attenuated cable that was installed, went to radio shack and purchaced a mono cable installed it and it worked like a charm..hope this help others in the future..

I performed the reboot and music on hold still will not function, I am using the "On Hold Advertising Inc messenger usb box" connected from the 8ohm jack to the audio in on the 500V2 box.Besides changing the cable from the box to the 500V2 is there anything else in the programming that would be...

I have a problem with using a external music source connected to my ip 500. The system music is configured for external and I can hear the source message played from the source speaker but I can not hear it played when I try *73 (the short code was changed already when I took over)I also...

I am a old Difinity G3 Admin that is now been given a IP Office Manager to work with in a new location. I know how to admin the new users in office manager, my silly question of the day is how is the patching done, the new place jacks are not numbered and it is using 110 cross connect.Is this...