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Ok so an update for everyone. Adding in the jumper did not change the function of the phone. When the headset is paired i am still not able to use the handset. Any other thoughts?

Ok cool. From what i can tell i am jumping the 2 right most pins as you are looking at the phone from the back?

Ok so i see the spot where it would go and of course it is missing. The headset kits didn't come with one either.. Is there a way to source them? i have some PC jumpers but they are made for 2 pins and i assume wouldn't work for that.

So am I removing the jumper or just changing the position? I will be at the site tomorrow and can look.

No i didn't do anything with any jumpers. All I did was to remove the back blank panel and install the bluetooth module in it's place. I don't recall seeing any jumpers but i can certainly take a look.

Hey everyone, I have a older Mitel sx200 ICP system that is running the latest software as far as I know. I also have 4 5330e phones connected at a remote site. This site is connected back to the main site where the sx200 lives via a site to site VPN. 3 of the phones have Mitel bluetooth...

Thanks for that pointer. We have now found that the proxy was indeed blocking the traffic. We have added the IP's to the exception list and it enabled users to get into the application but it is now putting them as offline after a random amount of time. The log shows that it has lost...

I am trying to figure out what is happening with our UC client. We are running in a 08 R2 terminal server environment with 4 terminal servers that are load balanced. We started using this software running version 3.0 and had issues with the client randomly going offline. It was determined...