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  1. capotech

    scheduling reports on ccr crashing printer discovery service

    HI - 4 errors in the eventlog (this is one one of them) seem to mention bad logon credentials - however its a supervisor who is trying to schedule the reports and I cannot see the scheduling module/component while logged in as administrator? Is it possible that another system related account...
  2. capotech

    scheduling reports on ccr crashing printer discovery service

    hi, we are trying to schedule a few reports daily but it is giving us "an unknown error occurred which has been logged" and then communication faults the printer discovery service. ccr version 7.0.5.8 Any ideas on this one and where I can look at the logs? thanks
  3. capotech

    IP Office Call Recording - Contact Store

    HI, We record calls for quality purposes and on replay we can see that some calls are listed with the users name in brackets but some calls are not - so the supervisors have to listen to the ones that dont have the name tagged on to find out who took that call. Is there a way of ensuring that...
  4. capotech

    OG appearing on handset

    HI, trying to find out why OG has started appearing on a users handset display - and how to stop it doing so -it seems to be preventing her from receiving calls for the first 5 mins of the day while other users are logged in ok?

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