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For this it was old draytek routers causing the issue, thier firmware was from 2018 and was the latest so had to swap them out, the firewall rules on them werent correctly locking down the SIP ports, they were still giving some kind of response on the port scan.

For some reason this year any site with gamma SIP trunks is now failing PCI tests with "UDP Source Port Pass Firewall" we lock down all communication on UDP 5060 and all media ports to Gamma's IP addresses so not sure why this has now became a problem. Nothing has changed and we have been using...

Found the fix on this thread.. works a treat https://www.tek-tips.com/viewthread.cfm?qid=1539683

Ive set up VMpro on a UC2 card and all is well, I have a Leave entry prompt with a recording on hunt group emails which works great but it then plays the hunt group standard blurb afterwards. How can I delete that without using a handset (remotely)?

If anyone lese has this issue setting up a 365 connector in Exchange works perfectly :)

I think Im going ot need to set up a 365 connector to bypass authentication.. just didnt think I would need to.

Im using app passwords on both the Gmail acount and the 365, both work fine on Embedded email with the same settings, usernames and passwords, they fail on authentication every time on the UC2 card running VMPro

Thats th emost annoying thing because on the SMTP settings you can run the test and it comes back successful. Anyway the SMTP logs are showing it connecting the the mail servers, 365 or gmail and then failing on authntication which is pretty muchsaying bad username or password even though they...

Tried both and every cobination of settings available!

Yes they are both on the latest at the time which was around a month ago.

The 365 account is fine, as I say it works great on Embedded voicemail. Its running the latest version of 11 as far as I can tell, the one that has a patch available to fix group voicemails failing to go out, this isnt sending any voicemails though so didnt think it was that?

The 365 account is fine, as I say it works great on Embedded voicemail. Its running the latest version of 11 as far as I can tell, the one that has a patch available to fix group voicemails failing to go out, this isnt sending any voicemails though so didnt think it was that?

Also tried with gmail and an app password now and also getting bad passwords?

The 365 account is using a working app password in both sides btw and Ive removed the SMTP settings from the IP office now as well but have tried it both ways.

Okwe have the UC in and working for voicemail and call flows but its not sending emails to 365. We have tested the system using the embedded voicemail and it works prefectly, switch to the VMPro and it fails with incorrect user credentials in the SMTP logs. The weird thing is its the exact same...

Well while your here there is a worrying error showing evry minute in the system monitor of the IPO.. the system is working fine with no issues, fully licensed with essentials and VM pro plus sip trunks and endpoints but this appears 16:30:23 6672497mS ERR: IPOFFICE IS UNUSABLE UNTIL...

That was it, changing the netwokr settings to static and adding in the gateway fixed it straight away :) Thansk for taking the time to reply!

Cheers, I just saw under the network settings which were DHCP the defualt gate way was blank so Ive changed that to static and entered it all correctly.. waiting for it to reload and see if that helps first.

I see they are on the UC card.. how do I get to them :)

Cheers, Ive already enabled the logging in the VMPro Client, are the log files stored on my PC or somewhere else?