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Well unless Avaya is going to upgrade them to Professional edition for free I don't see why the customer should be paying a lot of money to fix a fault with the system. They never had voicemail issues like this on there old Panasonic phone system that was using the same phone lines.

thread940-1745440 Has anyone found a solution or a cause for embedded voicemail missing bits of audio as I have a customer that takes orders via voicemail and it randomly chops important bits of the messages out. Have updated to the most recent version 9 maintenance release (9.0.11.0.1003) and...

Did you manage to sort this out? I have just found I have the same issue

So what was your config error? I have a similar issue happeing and looking for ideas on what might be wrong. Thanks

Just got it sorted, re-installed entering the ip address of the voicemail server during the one-x install instead of manualy afterwards and that sorted it.

Did you manage to get it sorted? and if so what did you have to do? Having the same issue on my in house system and would like to get it sorted. Thanks.

Went to site today but could not get it to fault. Have lowered the hunt groups to a max a 3 dect phones in any group to try and stop it happining though. tlpeter Were you able to get it to fault all the time or was it random with your sites that had the issue?

Have you reported this bug to Avaya already and if so what was there reply? also would adding a 2nd compact base station also fix the issue?

The most I have in any ring group is 4 dect phones but would it also happen if one of the phones that was not in the group was being used and then a call was put through to a group with 4 other dect phoens in it? If this is the case then it should be counted as a bug that Avaya needs to fix?

thread940-1682916 Have upgraded to the latest 8.1 build and upgraded the dect phones to match and still get phones un-subscribing. Has anyone found a solution to this yet? Customer has now started calling the system a Nightmere so really need to find a fix for it. system has 7 3720 dect phones...

Thank you "ipofficeireland" the apn was the issue, changed it to another apn that was listed and now it works. What will i have to ask the carrier to change in the apn when i get this issue on a iphone?

The fqdn is set up and it does work if as I mentioned i log on first on the lan and then leave it running and move to the mobile network. I can also use onex on my laptop remotly with the FQDN. (although I will re-try this as I have not done it since going to the latest 8.1 release) have also...

Ok I have a rather annoying issue that I cant seem to find the answer to with onex mobile the system build is the latest version 8.1(52) and the issue is that if i start up onex outside of the network on the cellphone mobile data it will not connect BUT if I start it on the company wifi it will...

Did you find out the cause and fix for this issue? I have just done a dect install recently and have just had most of the dect phones un-register over night. Hopefully it won't happen again but if it does would like to know what you had to do to fix your site. Thanks.