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You may need to add Communication Manager Admin to your permissions although I do not think you can edit your own permissions. System Admin permissions appears to cover everything CM but perhaps you need both. I am able to delete multiple stations in the way you are attempting. I have System...

Good afternoon and thank you in advance for all of your assistance. We have two receptionists utilizing the Avaya One-X Attendant. Currently the call history window is only showing a maximum of 75 calls. I have not been able to locate any setting that allows me to adjust this number. Is there a...

You should be able to create additional personal greetings in the manage greetings menu. When it is time to use the out of office greeting, you can log back in and activate that particular greeting.

Thank you for the response. Our setup appears correct. I also show nothing under 'list emergency'. The only visual I have of these calls taking place is our second attendant who has received the "emergency" call from the first attendant. Could Off-Hood alerting possibly have anything to do...

So we have two receptionists who use the One-X Attendant. These attendants are staffed throughout the entire work day. The only time one of these desks are empty are for short bathroom breaks. When one of these receptionists goes on break, they activate the POS-BUSY feature until their...

We have recently upgraded from Verint v11 to v15. Anyone out there using Verint v15?

I have not had the opportunity to back out all non critical cards due to the operational environment.

the above commands cleared alarms then came back with new time stamp as stated have also already gone through the entire listed steps before right down to making sure all thumb screws are tight

replaced cabinet 6A

Correct, we have swapped the serial bus although we have never had a SER-BUS alarm we have swapped all associated power supplies although we have never had a POW-SUP alarm we do not have a CAB-TEMP alarm We do not have a PS-RGEN alarm Just kind of mind boggling why this alarm remains. This...

I can do that test command however it does not clear anything. Same test 1533 fails. This is the only test that fails when running any sort of test.

And my apologies as I do not know almdisplay -v.

Disp error high activehttps://files.engineering.com/getfile.aspx?folder=aa18ac3a-f542-4e95-95fa-61e3ccbb339d&file=Disp_Error_High_Active.pdf

Disp alarm maj minhttps://files.engineering.com/getfile.aspx?folder=7c8e52a9-1748-4054-b39a-163a5c22e171&file=Disp_Alarm_maj_min.pdf

List Ipserver Interfacehttps://files.engineering.com/getfile.aspx?folder=f1940049-b296-44c1-970b-21dd02171736&file=List_IPserver_Interface.pdf

List Config Controlhttps://files.engineering.com/getfile.aspx?folder=c5f74f0e-b12d-4d34-8d2c-546e1ac5aea6&file=List_Config_Control.pdf

No red lights on power supplies, all status lights are normal.

We have swapped both fans in the carrier for new ones with the same result.

Test environment. Thank you all again for your input.https://files.engineering.com/getfile.aspx?folder=d3a59671-a1d8-4a09-8cec-6a6777940d1a&file=test_environment.pdf

Status environmenthttps://files.engineering.com/getfile.aspx?folder=9da3a7be-ba10-4732-b605-48bd84ce34ef&file=status_environment.pdf