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  1. Joledur

    VMPro How to disconnect an Administrator from VMPro client?

    Hi, Did someone know a way to disconnect a VMPro client admin remotly without having to restart the service? Thanks
  2. Joledur

    Time in seconds instead of minutes:seconds

    Hi, Is that possible to change the display of all time counters in historical reports to be in seconds instead of minutes and seconds? Thanks
  3. Joledur

    Server Edition Hyper-V backup

    Is someone have tried a snapshot of an IPO on Hyper-V?
  4. Joledur

    Play an IVR every 2 minutes

    New in IPOCC, I need to have a message that play every 2 minutes to give the option to leave a message in a mailbox. Look like basic but at the exit of an IVR I have hard time to return at the begining of the sequence and all the actions (here is Wait Time Exceeded)set in the call before the IVR...
  5. Joledur

    Change the HoldMusic.wav file without a reboot?

    Reboot is needed on a Server edition, but this is automatic on an IP500
  6. Joledur

    Change the HoldMusic.wav file without a reboot?

    Hi, There is a way to change the HoldMusic.wav file without a reboot? The system is a Server Edition.
  7. Joledur

    SIP trunk, multiple prefix binded with DID

    Hi, There is a way to assign a prefix to a DID instead of the whole SIP trunk? EX: For the DID A, I want 92 as prefix in order to redial from the call log using an ARS that display the CLI of the DID A. For the DID B, I want 93 as prefix in order to redial from the call log using an ARS that...
  8. Joledur

    Automatic Call

    Lol, thanks, star for you!
  9. Joledur

    Automatic Call

    Hi, There is a way in VMPro or IPO to trigger an automatic call using a schedule?
  10. Joledur

    Tag a call from the beginning to the end

    FYI The solution of janni78 work fine using the overflow list of the first group in row. Greybeard, I will test it just for curiosity, but hitting a key to see the caller id is always too painfull for a client as you surely know! Thank you very much everyone! [thumbsup2]
  11. Joledur

    Tag a call from the beginning to the end

    A collective call waiting group for each one, good idea, pretty sure that it will work for my particular call flow, I will test it tomorrow. Thanks
  12. Joledur

    Tag a call from the beginning to the end

    Greybeard, DDI variable work only untill the call leave the voicemail. The tag in the ICR work fine and it is stick on the call for his whole life. The problem with the ICR tag is that is replace the caller id. I'm looking for something that do the same exact job than the ICR tag but without...
  13. Joledur

    Tag a call from the beginning to the end

    Yes, but sequential hunt group prevent to receive multiple calls like "collective call waiting" mode. To accomplish what is needed here I should have a "sequential call waiting" mode. Let me explain, I have put agent in quote"" because they are not real agents, they are regular office worker...
  14. Joledur

    Tag a call from the beginning to the end

    Thank you for the reply janni78. Here is an exemple: An "agent" receive calls from multiples DID, in case of no answer the calls are routed to a VMPro node. In this node, the call is dispatched according with the source DID (or a tag). If the call is comming from a specific DID or if he have a...
  15. Joledur

    Tag a call from the beginning to the end

    Hi, I'm looking for a way to tag a call that enter from a specific DID and keep this tag even if the call leave VMPro to go in a queue. Tag set in ICR is working fine with $TAG, but it hide the clid of the caller.CPx and $DDI are reset when the call leave the VMPro to the IPO, Then I cannot...
  16. Joledur

    When the conference moderator leave

    Hi, Is there a way in a moderated Meet Me Conference to allow the conference to continue when the moderator leave? Thanks
  17. Joledur

    IPO Server 9.1, CLI and Twinning issue on SIP trunk

    FYI, Patch is provided by Avaya support team. Here is the link to the post about it: https://support.avaya.com/ext/index?page=content&id=SOLN283648
  18. Joledur

    IPO Server 9.1, CLI and Twinning issue on SIP trunk

    Did you get this patch directly from support? I don't see any patch on the support site (except for ACCS) and it don't seem to be fixed by 9.1.7.
  19. Joledur

    IPO Server 9.1, CLI and Twinning issue on SIP trunk

    Hi, On certain incoming call over Telus SIP trunk, I receive 444-555-6666@172.10.10.10 (correct incoming phone number@IP address of A1 Nic of the SBC)as caller id, but only on few of them, most of the calls display a correct name and number caller id. There is more, when this problem occur, the...
  20. Joledur

    Move User/Ext between systems in Server Edition, and keep mailbox

    I understand it very well joe, maybe Iam a bit crazy, but I want to keep the user in the same system than the extension. It's just to keep everything in right order, the system has more than 10 sites and growing, so it's important to avoid confusion,I think.[spineyes]

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