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  1. dmaderi1

    SIP Unconditional Forward

    @holdmusic34 Thank you for the tips. And I was being sarcastic, the community here is fantastic! Thank you to everyone who even takes a moment to read the posts here and reply. It's very much appreciated! I did indeed check that my N shortcode is N; My ARS route is fairly straight forward but...
  2. dmaderi1

    SIP Unconditional Forward

    I'm a little nervous that this went an entire day without a reply, that's generally not a good sign ;-) I really could use some help with this one...
  3. dmaderi1

    9608 & 5610's rebooting over VPN

    Well we will have to agree to disagree. I've had plenty of experience with Sonicwalls and although frustrating at times, as with any piece of equipment, once setup they generally perform as expected and with little intervention. It's the odd ball stuff that is frustrating and time consuming...
  4. dmaderi1

    IPOCC on VMWare

    Either you didn't understand the information the customer provided you OR the customer didn't provide you the correct information. I say that because I've run a few installs virtually within vmware with vCenter/vMotion without issue and the second NIC in reference is not visible to the virtual...
  5. dmaderi1

    9608 & 5610's rebooting over VPN

    I may have accidentally stumbled upon the answer assisting another tek-tip user! I really hope this helps someone else that might be experiencing this type of issue. So here goes; At my central office I have a Sonicwall NSA 2400 with 2 WAN connections that I load balance and do simple rollover...
  6. dmaderi1

    Smtp email troubleshooting on ipo

    This is what a typical monitor output should look like: 302933mS SMTP: SMTPServer New Email... 302937mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 0 Q Size 1 current_message 00000000 302937mS SMTP: SMTPServer Initialise Session... 302937mS SMTP...
  7. dmaderi1

    Smtp email troubleshooting on ipo

    I would use monitor, filter under the services tab for SMTP and the system tab for error. That should start to give you some indication of what might be happening. Typically what I have seen is that the mail server has not been setup to allow relaying from the IPO IP address, thus rejecting the...
  8. dmaderi1

    9608 & 5610's rebooting over VPN

    Good Day, I have 2 sites, connecting via a Sonicwall VPN tunnel. I'm seeing H323 extensions running over the VPN reboot, regularly but with no pattern, my SIP conference phone and intercom are not effected. Sometimes they all go at the same time, other times it's just 1 phone. I can't seem to...
  9. dmaderi1

    SIP Unconditional Forward

    Good Day! I am having an issue with Unconditional Forwards on my Phonepower.com SIP trunk. What happens is the second leg on the call, the forward, doesn't complete due to Phonepower.com sending a cancel on the first leg of the call because it is not seeing the call progress fast enough. When...
  10. dmaderi1

    Phonepower SIP Trunk Drops with Idle Time

    amriddle01 - thanks for the response, when I reviewed the log when trying to make outbound calls, because the trunk is marked as out of service it doesn't even attempt to try to make a call using that trunk. Due to it being the only trunk and OOS I then get an unobtainable. I spent a few hours...
  11. dmaderi1

    Phonepower SIP Trunk Drops with Idle Time

    As of my last posting unchecking the 'Check OOS' has not resolved the issue of my SIP trunk being placed into Out of Service just about every morning. I have eliminated it being a power issue and equipment issue. Does anyone know what conditions cause a SIP trunk to be placed in Out of Service...
  12. dmaderi1

    Phonepower SIP Trunk Drops with Idle Time

    Happened again this morning, the phone system put the trunk in "out of service" mode. That makes them unusable, so there is no SIP traffic at that point. I did confirm that thru the sysmonitor. Before the reboot I unchecked 'Check OOS', to stop the phone system from checking the status of the...
  13. dmaderi1

    Phonepower SIP Trunk Drops with Idle Time

    I will test and post back as I am sure this will be helpful to someone.
  14. dmaderi1

    Phonepower SIP Trunk Drops with Idle Time

    There are no SIP credentials setup so they must be trusted.
  15. dmaderi1

    Phonepower SIP Trunk Drops with Idle Time

    In this setup the IP Office has a direct connection to the internet via LAN2. There are no other devices between the IP Office and Time Warner's fiber connection.
  16. dmaderi1

    Phonepower SIP Trunk Drops with Idle Time

    Hello Tek-Tipers! I have a rather odd problem, recently my SIP trunk to Phonepower has been dropping after an extended period of idle time. It generally with go dead between 3 & 5am, just about daily. A reboot of the phone switch and an outbound call is the only thing that will restart the SIP...
  17. dmaderi1

    PhonePower.com SIP - Diversion Headers - Twinned Call - Caller ID

    I know this thread is a little stale, but I wanted to update it in case someone is searching for an answer. I do have this resolved with PhonePower.com. I upgraded the firmware on the IP 500 V2 to 7.0 (36) and it changed the diversion header reason from unknown to direct. This allows the caller...
  18. dmaderi1

    PhonePower.com SIP - Diversion Headers - Twinned Call - Caller ID

    So maybe this helps, but I am not sure if the IP office if capable of doing what they are requesting. From phonepower tech support: A proper call with the behavior you are trying for would include a diversion header including a valid reason and a number you have with us, and would have an RPID...
  19. dmaderi1

    PhonePower.com SIP - Diversion Headers - Twinned Call - Caller ID

    INVITE sip:4122478@208.64.8.13 SIP/2.0 Via: SIP/2.0/UDP 208.105.xxx.xxx:5060;rport;branch=z9hG4bKfb0524076fdeb5c09fc81a3c6baed37e From: "315214xxxx" <sip:315214xxxx@208.64.xx.xx>;tag=33545ad141346254 To: <sip:412xxxx@208.64.xx.xx>...
  20. dmaderi1

    PhonePower.com SIP - Diversion Headers - Twinned Call - Caller ID

    Thanks, even though they said including the diversion header should work they still only show the FROM: address as the CID. When I show them the trace they complain about 2 things. 1) The number on the diversion header is not a number associate with my SIP trunk (of course not it is the...

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