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  1. pcspaul

    CallParrot Web interface not loading

    The web interface to CallParrot has stopped loading. I can get to the login screen but when you login the screen does not show anything. The CallParrot interface displays on the server through the client. I have run SQL profiler on the database and it keeps showing a select statement looking for...
  2. pcspaul

    BCM50 users cannot hear callers

    I'd love to pass it off to a tech but we canceled our service contract to buy a new system which has not been purchased yet. I have removed much of the voicemail off the system and am logging the cpu usage. So far so good. Thanks for your help!
  3. pcspaul

    BCM50 users cannot hear callers

    We have about 60 IP phones and several lines (not sure exactly what kind). Here is some more info on the BCM50: Nortel Business Element Manager Version 60.3.0 View README View License Agreement Copyright (c) 2005-2012 Nortel All rights reserved. Installed Cartridges: 0.1.0 (JDM...
  4. pcspaul

    BCM50 users cannot hear callers

    I am having an issue with users interrmitently no being able to hear callers in the middle of a call. The system is close to maxed out lines and am thinking this may be related.
  5. pcspaul

    Element Manager 60.3.0 BCM 4.0 Fax stuck

    I am now getting a voicemail message when trying to send messages to the fax number.
  6. pcspaul

    Element Manager 60.3.0 BCM 4.0 Fax stuck

    Last week faxes were coming in fine. Today I have been told no new faxes are coming in. I noticed a connection is listed as "Connected Fax" to our main voicemail box within BCM Monitor Voice Ports tab. I tried to send a fax to the box but it doesn't show up even though the connection says it...
  7. pcspaul

    BCM Element Manager 10.0.250.10 DN Assignment

    I was able to navigate to that location but the bottom section is greyed out. What would cause that?
  8. pcspaul

    BCM Element Manager 10.0.250.10 DN Assignment

    Whenever a new phone, without a DN assigned to it, is connected to our network, it is being automatically assigned a DN. Previously, any new phones would connect to the network and then provide us with a “DN: “ prompt. Is there a way to revert back to the old method and disable this auto DN...

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