Thanks for your input joe2938 and also kwing112000. I have actually tried the Hgroup name which didn't work. I'll have to talk these guys into 9.1 or 10.
System Info:
4 - IPO's 500v2 @ 7.0(36) in an SCN.
VM Pro on Windows Server 2008R2 (Centralised VM).
I wish the systems were at least 9.1 however the issue at hand is recently we have lost hunt group mailbox lamping for new messages across the SCN. The remote site users given mailbox access...
OK, here is what I have...this allows a time profile toggle with options.
Time Profile = Default
Destination = VM:Incoming
Time Profile = OCHCAfterHours
Destination = VM:Night
M-F
6:30 PM – 11:59 PM
12:00 AM – 7:29 AM
User Button…
Time Profile / OCHCAfterHours
Thanks Tom.
Intrigrant, we are 9.1. If I created a time profile that the group follows it would follow day service time entries?
M-F
4:58 PM - 4:59 PM, which basically opens the business for 1 minute during the day and then places the system back into night service at 5 PM. This would allow...
Hello All
IPO Office Server Edition
I have created a group called "SOnley". This group is strictly used for a "condition" check. I have a module in VM Pro which checks the condition of this group in order to direct calls to the proper location. The users have a hunt group enable button that...
Hello Godfathers of Telephony,
Over the last year or so we have been having an issue with analogue trunks experiencing a periodic out of service / loss of dial tone. We now have several systems installed that have exhibited this problem. The common denominator has been Verizon CO lines, never...
I have been presented with an older IPKI system with a CMS voicemail card and I have been able to connect to the card and hit the banner page using cosession but of course I do not know the current logon data. I have reviewed the hardware manual to attempt to default the card by changing the dip...
I would possibly try to pin down if this is a paticular PRI trunk or span because it's not staying with any particular extension. Perform a direct trunk access (#9 + trunk#) on each PRI trunk to make sure that you can access each trunk individually. If that doesn't show an issue with a channel...
We have several ACD queues on an IPKII. The client would like one queue to have a custom MOH source. We have installed a PGD adapter for the additional MOH source. Inbound calls for this queue are PRI DIDs. We have enabled the correct ACI source for the needed DID. When callers reach the busy...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.