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  1. MGosnell

    VM Pro Hunt Group Mailbox Lamping

    Thanks Westi, that is also a consideration.
  2. MGosnell

    VM Pro Hunt Group Mailbox Lamping

    Thanks for your input joe2938 and also kwing112000. I have actually tried the Hgroup name which didn't work. I'll have to talk these guys into 9.1 or 10.
  3. MGosnell

    VM Pro Hunt Group Mailbox Lamping

    System Info: 4 - IPO's 500v2 @ 7.0(36) in an SCN. VM Pro on Windows Server 2008R2 (Centralised VM). I wish the systems were at least 9.1 however the issue at hand is recently we have lost hunt group mailbox lamping for new messages across the SCN. The remote site users given mailbox access...
  4. MGosnell

    IPO Server - Automatic Night Service with Manual Day Service

    OK, here is what I have...this allows a time profile toggle with options. Time Profile = Default Destination = VM:Incoming Time Profile = OCHCAfterHours Destination = VM:Night M-F 6:30 PM – 11:59 PM 12:00 AM – 7:29 AM User Button… Time Profile / OCHCAfterHours
  5. MGosnell

    IPO Server - Automatic Night Service with Manual Day Service

    Thanks Tom. Intrigrant, we are 9.1. If I created a time profile that the group follows it would follow day service time entries? M-F 4:58 PM - 4:59 PM, which basically opens the business for 1 minute during the day and then places the system back into night service at 5 PM. This would allow...
  6. MGosnell

    IPO Server - Automatic Night Service with Manual Day Service

    Hello All IPO Office Server Edition I have created a group called "SOnley". This group is strictly used for a "condition" check. I have a module in VM Pro which checks the condition of this group in order to direct calls to the proper location. The users have a hunt group enable button that...
  7. MGosnell

    Periodic Loss of Dial Tone

    All the CO lines are loop start, it's rare at least in our neck of the woods, to find ground start trunks anymore.
  8. MGosnell

    Periodic Loss of Dial Tone

    Hello Godfathers of Telephony, Over the last year or so we have been having an issue with analogue trunks experiencing a periodic out of service / loss of dial tone. We now have several systems installed that have exhibited this problem. The common denominator has been Verizon CO lines, never...
  9. MGosnell

    NEC IPKI - CMS Voicemail Card

    I have been presented with an older IPKI system with a CMS voicemail card and I have been able to connect to the card and hit the banner page using cosession but of course I do not know the current logon data. I have reviewed the hardware manual to attempt to default the card by changing the dip...
  10. MGosnell

    NEC IPK II : Random phones have fast busy when call out or receive.

    I would possibly try to pin down if this is a paticular PRI trunk or span because it's not staying with any particular extension. Perform a direct trunk access (#9 + trunk#) on each PRI trunk to make sure that you can access each trunk individually. If that doesn't show an issue with a channel...
  11. MGosnell

    NEC IPKII MOH - Multiple MOH sources for ACD Queues

    We have several ACD queues on an IPKII. The client would like one queue to have a custom MOH source. We have installed a PGD adapter for the additional MOH source. Inbound calls for this queue are PRI DIDs. We have enabled the correct ACI source for the needed DID. When callers reach the busy...

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