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  1. RichmondTelecom

    5420 set

    Im pretty sure that there is a limit to the number of 5420's on an IP Office. I had an issue about 6 months ago and I remember Tech Support said there were a limit to the number of 5420s because I did not have any add-on modules on the system.
  2. RichmondTelecom

    5420 set

    I cant remember how many 5420 series telephones can be supported on a Digital 8 station card. I am running IPO500 v2 8.0 Essential version. I want to add 2 of these telephones to the 8 port station card but I remember having issues when I added too many of these phones to a card. How many?
  3. RichmondTelecom

    BUILT-IN SIP Trunks in REV 8.0

    I just installed one on Friday...the NON Essential version that only costs $ 50.00 is the version that we used. I would assume that the SIP license that we are referring to are carried over to the Partner and the Norstar BASIC mode.
  4. RichmondTelecom

    BUILT-IN SIP Trunks in REV 8.0

    we have a lot of smaller customers that have the Partner systems and would like to re-use the sets...thats why we would use BASIC...thats the only reason
  5. RichmondTelecom

    BUILT-IN SIP Trunks in REV 8.0

    wow...thats not good. So who was the genius that made that decision? We need to charge the customer $500.00 more to go to Essential, PLUS we need to pay for the FREE SIP trunks they had under the BASIC package. thanks for the answer. I thought I was losing my mind. I knew that I read that...
  6. RichmondTelecom

    BUILT-IN SIP Trunks in REV 8.0

    I have a quick question--I thought that BASIC and ESSENTIAL comes out of the box with 3 SIP trunk licenses. I cannot find the license in one of my customers Preferred Edition. I thought it all carried forward? Also a 8.0 (16) Thanks
  7. RichmondTelecom

    IP500V2 8.0--MOH not playing over SIP trunks

    tlpeter--sorry forgot to give all of the details--8.0(16) and we are using external player; SIP Provider is Broadvox over my FiOS connection. Service has been great and I have a bunch of customers with the same setup. Just checked the analog and the SIP trunks in my system once again and...
  8. RichmondTelecom

    IP500V2 8.0--MOH not playing over SIP trunks

    I noticed in the middle of a demo on Friday that MOH doesn't seem to be playing on my SIP trunks. Any tips?
  9. RichmondTelecom

    One-X Portal

    I user Google Chrome without issue...IE seems to have issues for us
  10. RichmondTelecom

    IPOffice 500V2 7.029 rebooting

    We also have this exact release with 9508 series sets everywhere. We are using a PRI and the embedded VM until we network all sites together later this year. Our system reboots about every other week and now it is rebooting once a week. We have a UPS on the system with other servers and the...

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