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I have been working on a IP 230 with a BB24. The phone is used as a receptionist set, and the button box has speed dials for all the other phones on it. The problem is with one of the buttons on the 230 that is setup as a speed dial to the managers set. The receptionist uses the indication lamp...

I have an IP office setup to forward calls to an external answering service when the hunt group is in night service. This works fine, but ties up two of the customers three analog trunks. I would like to setup the system to do a hookflash then dial the answering service phone number, thus only...

I just did what you mentioned, I assigned one user to each group 20, 19, 18. Then forwrded the groups to VM. This worked, and it did put a MWI on the phone assigned to the group the message was left in. The only downside is when a user pushes transfer to VM, the process is very complicated...

This is my first time working with a Mitel 3000. When a incoming call hits the system it rings 4 times then goes to the AA. In the AA the user is prompted to press 20 for 21 or 22 for different users. When a user presses any of these entries it rings for a set amount of time at that phone then...