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  1. Reveille

    Need Phone to display queue name-HP4000/TDM phones/ProCenter7

    Ty, sbcsu. I did try your suggestion and I must still have something wrong. I am getting a Label now on the phone along with caller ID which is what I wanted. But for some reason the label is for the first DNIT hitting that RCG going to ProCenter (in this case it is 8300) and it doesn't show...
  2. Reveille

    Need Phone to display queue name-HP4000/TDM phones/ProCenter7

    I've set up a new queue in ProCenter 7 w/ HP4000 using Optipoint 500 TDM phones. One group refuses to use ProCenter PC Client and wants the queue name to show up on the Phone Display. I have the Queue Display name programmed with the DNIT and in ProCenter. The queue name is displayed in the...

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