To follow this post up, I decided to go with the One-X Portal option to allow users to enable/disable themselves for groups they are allowed to via Menu Programming.
Thanks!
I'm using 11.1 with One-X Portal installed however we've never utilised it.
Our configuration of IP Office has many hunt groups with different users needing to be enabled/disabled from these every few days as an SLA changes.
Our users have 96xx deskphones and if it were one or two groups, or an...
The credentials on both IP Office and AS are the same for the web manager.
As it's out of hours, I've managed to play around a bit. If I point the IP Office at the old Windows Voicemail server, I can login to the Linux Voicemail server and the Administrator credentials work fine.
As soon as I...
We recently migrated our system over from Windows to Linux AS for VMPro. Management is still on a IP500v2.
IP500 is 11.1.0.1.0 build 95 and AS is 11.1.2100-3_el7 with Voicemail Pro client as 11.1.2200_8
In Manager and VMPro, the voicemail password is the same and "Enable Voicemail Pro Client...
I'm having difficulty setting a CLI on a number we are forwarding to.
I have the ? shortcode set to .W as we want to block outgoing calls CLI by default.
I know we can have shortcodes to set the CLI on prefix e.g. 7N; -> Nsxxxxxxxxxxx
However in the Forward Number, it neither dials out using...
amriddle01, if only! The only way I can think of doing this (aside that) is to switch their phones out with 5610s as they don't allow you to mute the ringer..
We have an IPOv2 running on 9.0 and some users on 9620s who are disabling their ringer by turning it down to zero.
Is there a way to disable them from doing this or setting a minimum volume the ringer can be set to?
Hi all,
My company is looking to have some more agents logged by CCR but due to the cost of around £2000 and the various issues we have had with CCR, is there any product out there which does better for that cost?
We need reporting/stats and live wallboards. I previously looked into Oak but...
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