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I think I was mistaken what you were asking in your first post. You want to do this by the server's login ID and have it go to a different main screen once they start an order... As far as I know that's only configurable per workstation (Default Transaction Screen in "User Workstations"). We...

This is definitely possible. We have a different touchscreen setup for Bartenders and then have it setup for them under POS Configurator -> Employees -> Employee Classes -> Default Touchscreen. Our servers are set to StdTblMap while our bartenders are set to Btdr Main I don't know if any of...

Purge Historical Totals" stored procedure is set to run nightly. I don't know if that's the same as Sp_PurgeHistory?

Hello, When I'm trying to open a report in autosequences and reports (specifically Employee Closed Guest Checks and Employee Open Guest Checks) I get an error #707 = Error in File D:\Micros\RES\POS\REPORTS\40 COLUMN\CHK_102.RPT: Query Engine Error. (image attached) This only seems to happen...

Yeah that's kind of what I was afraid of. The reason they're setup as a service charge is because we use a host adapter that talks to a third party that we use for our gift cards. It's not something I can change without having to manually add the card through a standalone terminal (which would...

Hello, I've got a RES3700 system running 4.8 and I'm trying to run a deal this weekend to give 15% off on gift card purchases. Gift cards show up as gratuities, and when I setup the discount and click on it it says "No sales to discount". Is this something simple that I'm just overlooking...

I forgot to mention, the computer that I'm using (at least for the time being as a replacement, so they have SOMETHING, is going to be a standard XP box. Cash drawer is plugged into the TM88III and printer is plugged into COM1 on the computer. Error was something like "Unable to initialize COM...

Thanks. Got everything working up to the point where I had the FOH client installing, booting, and then erroring out due to not being able to open COM2 for a printer (I changed all the printers to use com1 on term1, but it didn't have any positive effect). COM2 which doesn't exist on the system...

Hopefully you get a notification about this post. I'm trying to download your link now and Mediafire is asking for a password to unlock it? I hadn't needed the file until now, and thought that I had downloaded it but can't find it anywhere. :( Thanks again.

Hello, You should be able to run update micros.rest_def set ob_classic_security = 'T' in dbisql to disable enhanced security, and then update micros.rest_def set ob_classic_security = 'F' after you've logged in and changed the password, to re-enable the security. Most of the time, you...

Hi all, I was called in tonight to take a look at an Aloha system running 5.3.15 (old, I know) and the owner asked me if it were possible to install a new pc as a FoH terminal. Problems I ran into in answering him were: 1) I don't know if this is possible, especially with such an old version...

I don't know how to restrict a card, I can help with the second part of the question. Say you authorize visa A (ending in 1234) on check 2222, and then finalize the card. The check will close. If you meant to use visa b (ending in 9876) you'll have to re-open the check, and void the payment...

Anyone have any ideas about how to do this?

Hello, I'm trying to setup a client with their credit card processing, using the Nashville frontend. From what I can tell, I'm supposed to use FDMS for the driver, and it's asking for registry settings. I don't know what these are supposed to look like. I get an error "No configuration file...