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what kind of phone system is it?

how do i setup an option to allow them to press 1 to leave a message, then have that message dump to the general delivery mailbox? thank you for your reply!

The greeting was working before the re-recording of the message yesterday (at least that's what the end user says). All I did was go into CP MGR, into Custom call routing, Change Tree 1, change the DAY GREETING, click on VOICE, type in the extension of the closest phone, hit DIAL, she picked up...

Any help is appreciated! Thank you in advance!I have a BCM50 with a simple AA greeting that states everyone is busy, please call back later or leave a message. When the AA greeting is finished playing to the caller, there is no beep, no option to leave a VM. All you hear is silence for about 10...

Any help is appreciated! Thank you in advance! I have a BCM50 with a simple AA greeting that states everyone is busy, please call back later or leave a message. When the AA greeting is finished playing to the caller, there is no beep, no option to leave a VM. All you hear is silence for about...

I'm a newbie as well, so I'll try to suffer along with you! Your greeting may be listed under a few different areas. Once you are logged in and running Callpilot mgr, on the left side, click Auto-Attendant, click Company Greetings, then look for a Company Greeting that has a Status of...