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  1. bellasag

    aloha sales summary report date errors

    What happened was the server missed an EOD run and the I forced it. That was but advanced the BOH day one day, now the systems were out of sync. For details see: " aloha date and report errors, code 6.4.19 " I was running sales > sales > summary and the title date in the report was wrong.
  2. bellasag

    aloha date and report errors, code 6.4.19

    I did a refresh again after your last instructions and it has fixed the summary report title to the correct date. Thank-you so much for your assistance, I think I maybe fixed.
  3. bellasag

    aloha date and report errors, code 6.4.19

    From aloha quick service reference guide 6.2 The param functions: Synchronize POS Time With Back Office Time — Makes the time setting on your POS terminal correspond to the time setting on your back office file server. This causes SyncTime.exe to run every two hours for all terminals on the...
  4. bellasag

    aloha date and report errors, code 6.4.19

    Have option under Aloha mgr >maintance > store settings > system > date tab; checkbox (state unchecked) " Synchronize POS Time With Back Office Time " Believe it was never selected.
  5. bellasag

    aloha date and report errors, code 6.4.19

    Done as instructed, missed your post while I was entering mine. current status is as above. It did regrind after deleting the gnddbf30.xxx file. Only remaining issue is sales reports still shows 27th date in title, but is in the 27th ? Aloha mgr > maintance > store settings > system > date tab...
  6. bellasag

    aloha date and report errors, code 6.4.19

    c:\aloha contained folders 20100125 thru 20110924, skipped the 25th and had 20110926. I changed that folder name to 20110925. The sales report screen seems to be ok but the sales report when gen'ed for the 26th shows non reset totals for the last 4 days and 0 sales today which is correct, we're...
  7. bellasag

    aloha date and report errors, code 6.4.19

    Thank-you that worked and changed date, refresh data seems to have moved data from terminals to BOH, only one problem remaining from sales sales summary report the dates are wrong. Looks like: today *** today is the 26th 9/26/2011 this sales report contains 4 days reciepts 9/24/2011 ***...
  8. bellasag

    aloha date and report errors, code 6.4.19

    " Debug Logs from BOH Aloha Code 6.4.19 " log from EOD debug log analysis: EOD done already Sep 25, 03:00:10, [3608], [INFO],,"End waiting" Sep 25, 03:00:10, [3608], [INFO],,"** Sending stop event to all the threads ..." Sep 25, 03:00:10, [3608], [INFO],,"EOD invoked" Sep 25, 03:00:10...
  9. bellasag

    aloha sales summary report date errors

    On sept 22 we had low power during the EOD (end of day), it didn't complete and terminals had wrong date. Forced EOD and refresh data, things appeared ok. Day seemed to run fine.The reports dates show today being tomorrows date, also the terminals and BOH had different dates. Using this forum...

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