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You make a really good point ~ one I thought about after I wrote my post. The office is small & they don't use anywhere near the 100 DID block. I think I'll just switch th console back to a DLC & restore sanity ~ the receptionist's and mine. :-) They have Merlin Messaging & I've got to make...

I didn't get very far with DLC when I implemented the PRI- because I was trying to assign the channels to the buttons. Before the PRI, when the client had just POTS & separate DID trunks, the DLC worked just great. I'm 99% sure the routing is OK. But I thought I HAD to do a QCC when the PRI...

Thank you for your help - I was trying to map the channels to buttons & see my error. Her extn is 270. Insofar as using the routing table, I already am (at least I think I am - but properly ??) The LEC is sending me 270 as the last 3 digits & it's ringing into her MLX20L. What would I put into...

I installed a 12 channel PRI for a client w/ 100 DID's. Changed the DLC to a QCC because I couldn't get the DLC to accept the PRI channels. Is it possible to have the PRI channels on a DLC - if so how? I must've made a mistake, but I'm not sure what it was. The QCC is giving the receptionist...