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  1. RoyRCDD

    Problem with DTMF Disables on Credit Card Calls

    'ah so' said the weary technician with a tear in his eye. thx for the additional input.
  2. RoyRCDD

    Problem with DTMF Disables on Credit Card Calls

    Thanks. But, one of our 'super-techs' with the Air National Guard solved the problem. It was the PRI setups the local and LD trunks. The 'end of dial timers' were set for the factory default; which for some reason is too short to support the time required for long credit card DTMF...
  3. RoyRCDD

    Problem with DTMF Disables on Credit Card Calls

    Has anyone experienced a problem with subscribers using their DTMF pad to access credit card accounts? I have a problem with these transactions. When trying to access credit card account information the call goes through but after entering the 16 digit credit card number at the prompt the...
  4. RoyRCDD

    CS-1000E, Rel 5 - Random TDM Phone Outages

    The MGCs are an NTDW60BBE5. Also have the NTDW64AAE5 DSP daughterboards in the system.
  5. RoyRCDD

    CS-1000E, Rel 5 - Random TDM Phone Outages

    Is anyone experiencing random analog or digital telephone outages on a chassis based CS-1000E? TDM Phones are randomly going out of service, never the same line card. About 3 or 4 per day. The only effective restoration method seems to be pulling and reseating the line card.

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