Thanks. But, one of our 'super-techs' with the Air National Guard solved the problem. It was the PRI setups the local and LD trunks. The 'end of dial timers' were set for the factory default; which for some reason is too short to support the time required for long credit card DTMF...
Has anyone experienced a problem with subscribers using their DTMF pad to access credit card accounts? I have a problem with these transactions.
When trying to access credit card account information the call goes through but after entering the 16 digit credit card number at the prompt the...
Is anyone experiencing random analog or digital telephone outages on a chassis based CS-1000E? TDM Phones are randomly going out of service, never the same line card. About 3 or 4 per day. The only effective restoration method seems to be pulling and reseating the line card.
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