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Sorry can't edit my post. So your saying an outside number with like the telco?

Is there a way of changing that range or adding an exception to it?

kwbMitel do you know why I can't reach the extension from outside using a direct number, but if I'm internal I can dial the extension and it works. For example the extension is 5555, but from the outside we would dial 777-0555 and it would ring the inside extension. Is this some other option I...

I got voicemail!!! Whoohoo. I want to go through and make sure all my settings are correct and I'm going to type up a how-to. This way I can give back to the community and to anybody else who comes after me to my job. I will post ss's to let you check my settings when I get done. Again thank...

I set the huntgroup to 2 because that goes to 5460 our extension for voicemail. I tried to change the 5555 hunt group to vm, but it was giving me an error saying the COS doesn't include a voiceamil port? Something along those lines.

Call Rerouting Always Form http://i51.tinypic.com/257ewlx.png Everything on this form says the same things as in the picture Call Rerouting Assignment form (5555 ext.) http://i55.tinypic.com/2wfmu7q.png Hunt group for VM http://www.freeimagehosting.net/uploads/869d2e187b.png I have another...

I can't seem to figure this out. Tomorrow I will knuckle down and try my best to get it. If you have time maybe you could help either via remotely, i.m., or a tutorial? I have to be pretty close. Thanks again :)

Ok I setup my vm and my hunt group. I feel bad that I'm taking your guys time, but I really appreciate it :D Hunt Group: http://i53.tinypic.com/15i7tb4.png Mailbox Setup: http://i51.tinypic.com/351ztb9.png I have to be doing this wrong :( I'm doing it under the tabs in the alphabetical forms...

Sorry yes it's a 3300. I know quite a bit about the phones, but I have no idea how you could check the accts/cabinets/cards et cetra. We've never been formally trained. I've noticed hunt groups before while setting up accounts, but don't know how to configure them or a ring group, much less...

I'm not sure if this can be done, but we have a set of physicians that would like to dial an easy extension and be directly sent to voicemail that would be checked at a later date. Example dial 5555 and then it would go to a voicemail for retreivel at a later time. I tried to set this up, but...

Holy sh1t! I had to list all all reports a-z to find it, but that worked! It had probably 15 names for that same extension. I wonder how it got messed up. I will need to see if I can fix the operator phones this way, but I'm guessing it will! Thank you soooo much!

@boycey9 where do you find the telephone directory? @kwbMitel Can you designate one as prime? I already deleted the extension and that didn't fix the issue for me. Thanks for the replies :)

I actually have two questions. I've browsed these forums for a long time, but can't figure this out so any help would be fantastic! I've added pictures to the bottom of my post that should allow for better troubleshooting. The first is I am trying to change a users name on a Mitel 4015 via the...