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Change Number Of Rings For Private Line
Hi Folks, My issue is resolved and thanks to all of you who chimed in. To make a long story short I had to get our security company involved and after that change the "Forward Delay numbers". Best regards- sburden77
- Post #6
- Forum: Nortel: Norstar systems
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Change Number Of Rings For Private Line
Hello, I inherited this Norstar Modular ICS 4.0 system without documentation. We have a private line that goes into our Purchasing Dept and when someone calls from the outside it rings on both phones in Purchasing. One of the Purchasing agents is going to be out of the office for about 8 weeks...- sburden77
- Thread
- Replies: 5
- Forum: Nortel: Norstar systems
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No Answer Calls are going to General Delivery mailbox
Thanks Guys for pointing me in the right direction, I was finally able to resolve the issue. My AA rings for that particular line were greater that my CFNA rings. I made the AA rings less than the CFNA rings and now it's working like a charm.- sburden77
- Post #4
- Forum: Nortel: Norstar systems
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No Answer Calls are going to General Delivery mailbox
Hello, We have a Nostar Modular ICS (aka MICS) system and I'm new to this phone system. My problem is, I'd like for calls that are not answered during normal business hours to hear the auto attendant greeting #1 from table #1. What's happening now is the no answer calls get the general...- sburden77
- Thread
- Replies: 3
- Forum: Nortel: Norstar systems
