I have a hospital client that has a mental health ward. The ward has two phones that are available for patient use (for local calling). However, some patients find it quite amusing to call 911 often to annoy and encumber the public safety dispatchers. I was asked if there was a way to block 911...
I represent a large hospital that wanted to play one or the other of two pre-recorded announcements over the overhead paging system, twice per day ("Quiet Time" announcements, in case you're wondering). Rather than ask someone to dial the paging access code and speak these announcements every...
There was an inquiry in these forums back in '08 asking if and how to connect a pre-recorded announcement to an overhead paging system. At that time no one was able to come up with a solution. We have recently been successful in making this work. If anyone else out there in Avayaland has a...
Thanks, Ken
I installed Procomm 3.0 from scratch, including all modules, but Telnet will not connect. While wrestling with my issue, I discovered another terminal emulator, available for both Windows and Mac, called Zoc. I downloaded a trial version for the Mac, wrote a simple script, and it...
I am participating in a conversion from AUDIX to MM. AUDIX has about 2000 subscribers. Probably about 10 % or so of those mailboxes are no longer used, so we don't want to recreate them in MM. We have already purged all mailboxes for which there is not a corresponding object in the 3 PBXs that...
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