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Hi Sysquest. Testing shows error 7809 TEST STATUS REGISTER BAD on slot 11 port 00. I reset the board but no go. Is there anything else I can do to troubleshoot? I can get a vendor in with parts tomorrow but I wanted to try and fix it now to avoid business hour downtime.

Thanks for the reply, pmcook. That was my initial thought, but it is an odd coincidence for the t1 circuit to go down when I reboot the pbx, right? Can one cause the other?

Audix is covering extensions. Still no line out and I have a big fat steady red light on that DSL box.

Hi, We rebooted our Merlin PBX. Now I have a steady red led light on the 100D 1 DSL Trunk and any calls to or from the system get a busy signal. Internal calling is fine, but Audix is not covering extensions either (but voicemail is accessible). I'm not really sure where to start...

Telecomboy, that fixed it. Thanks much!

Hi, A user reported intermittent power failures on his phone. I replaced the phone, but the new one lost power after 24 hours. I plugged a phone and line directly into the port on the 008 MLX and all I hear is a quiet clicking for about 3 seconds. All 7 of the other mlx ports are functional...

As far as I know no programming changes were made, nor did the system lose power. I know, it's very odd. I'll check the forced account code settings. If it helps for troubleshooting, on the phone sets at the extension there is a pool button with a red led. Inspct shows that it is assigned to...

Hi, I have two extensions that suddenly cannot dial out. They are both assigned to pool 70. I am unaware of any changes made to this system, and I am not very familiar with Merlin, so I am a bit stumped as to where to begin troubleshooting. What I've done so far: 1. Verified that the...