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  1. akak247

    RCC install on win 11- reporting for contact centre

    Hi, I have a bcm 450 rls 6.0 with Rcc installed on a win 7 machine and it is working. So now the client is doing away with machines on win 7, Can rcc work on win 11. I tried but sql won't install If so please share how to get it to work. Thanks.
  2. akak247

    Avaya IP500 SD Card

    Go for Emetrotel systems. Nortel phones work both Ip and digital. You can upgrade your bcm units as well with them Much better than ipoffice.
  3. akak247

    CS1000 7.6 email alerts

    I have cs1k rls 7.6 with ip phones. Is there a way to set email notifications for extensions that missed a call. For example extn 2100 is called and the call is not answered. After the call an email is sent to the user notified that they missed a call.
  4. akak247

    7.6 UCM Setup

    I have attached the screeshot as wellhttps://files.engineering.com/getfile.aspx?folder=220a246a-1eae-4dab-990a-68288720ef9c&file=error.png
  5. akak247

    7.6 UCM Setup

    installed linuxbase ona cpdc card, I am unable to complete the security configuration, please see attached image please assist.
  6. akak247

    BCM 450 PRI OLI

    I have a BCM 450 Rls6.0 with 2 PRI lines on different service providers and extns length is 3 digits, so for public OLI I have set the extn numbers (3Digits) and outgoing calls on both pri show the extn number calling. So 1 of the PRI provider changed their settings and now they want the bcm...
  7. akak247

    BCM 50 6.0 SIP Trunks With Freepbx

    Hi, Please advise if it is possible link a BCM 50 with freepbx using sip trunks. Thanks,
  8. akak247

    Goip sip gateway to Bcm 50 rls6

    Hi, I am having trouble connecting goip sip gsm gateway to bcm 50. The sip trunk will not come up. Any suggestions. Thanks.
  9. akak247

    BCM 450R6 External Paging

    Thank You for the link, it has sorted my queries.
  10. akak247

    Cs1000 7.6 system

    Hi, Anyone can assist on where I can get a cs1000e 7.6 dongle and keycode emea region. With 100 ip 200 tdm Thank You.
  11. akak247

    BCM 450R6 External Paging

    Hi. I have a client with a bcm 450 release 6.0, the use the paging feature to make announcements to staff using the phones, they have a warehouse which has a Public address system, is it possible to connect the paging port on the BCM to the amplifier so when a user does any paging to the...
  12. akak247

    BCM50 Hard Disk Replacement

    Yes It was upgrade to rls 6.0, I have the 3.0 codes. cannot find the 6.0 ones, also how does one go about BCM Multi Image Drive, any guide available
  13. akak247

    BCM50 Hard Disk Replacement

    Thanks Curlycord, It is NT9T6502E5 Seems like it is a Rls 3.0 System
  14. akak247

    BCM50 Hard Disk Replacement

    Hi, I have BCM 50 unit, the hard disk is faulty so I got a new disk same specs as the faulty one, Loaded the image files using Acronics, put back the disk and the bcm does not boot, the led stay at amber for over 1 hour and still cannot ping the unit or login to it. please assist on what could...
  15. akak247

    Option 61c reinstall

    Hi, I have a client with a 61c system on release 25.40b. The cpu are corrupt and need reinstallation. Getting a pc with floppy drive is not possible. Is there anyone with an image file with the software installed. This would help. Thanks.
  16. akak247

    BCM 450 ITEL RCC Software

    HI, Does anyone have a copy of ITEL RCC 5 reporting for contact center software, that I can Download from. the inbulit rcc software that comes with the bcm does not work well on windows 10 any alternative reporting software that can work, please share the details. Thank You.
  17. akak247

    Digit translation on a Nortel Option 61C

    yes it is possible, first check if *1 is used as a ffc then create a pldn *11 assign it to the lsno which dials 3368
  18. akak247

    Avaya CS1K and IP Office SIP integration issue

    Please send the dch printout and also the cs1k in linked to IPOffice using NRS or Session manager
  19. akak247

    Cs1000e outlook alerts

    HI, Is there a way I can have cs1000e release 7.6 users get call log alerts on their emails, outlook or gmail thanks!

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