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Our company is currently in the process of adding in a second point-to-point WAN link between our 2 main offices. I am looking for suggestions as to what type of router and router configuration to use that will allow us to fail over to the second link if the first link goes down and then switch...

I am so sorry for not getting back until today but I have been swamped with work and finally have time to look into this again. I see 2 suggestions above and I will try either but I am not exactly sure where to make these changes at. Any help would be great. Thanks

Please disregard that last post. After I started looking deeper the system had my desk phone setup differently than the standard desk phones which mine allowed for call fwd and the standard phones do not. I matched the sip phone to my desk phone and it worked. A complete oversite on my part...

The class of service the SIP phone is using is the same class of service that the desktop phones are using.

I am looking for a way to redirect the operator mailbox to a different extension mailbox. Currently when you call into our system if you dial xxx-xxx-x414 this is a ring group that rings on multiple phones. If there is no answer it gets forwarded to voicemail box 426. This works fine. If you...

I cannot do any call fwd options on the Sip phone.

Ok that makes sense. I can dial to any extension, any external phone from my SIP phone without issue. I can even access many of the feature codes without problems either but I cannot access the Call Fwd feature access code. Only thing I can think of is since the SIP phone does not have a call...

I am not the best at configuring this system but I can get around. When you suggest the dialing plan where would I look for this? I can tell you that the SIP extension is configures the same as my deskphone in that it can dial out, long distance etc but there may be something I am mising too...

The codes do not need to be * or # and I have tested it by changing it to a standard numer but it still does not work with SIP phone. Also one thing I tried was I created a system speed dial 655 and programmed that to be **65650458 when I dial 655 on any desk phone call fowarding gets updated...

I have a generic SIP extension configured and it works fine. If I wanted to remotely put my desk phone into DND using the SIP phone I can dial *61458 and my DND light turns on. If I want to disable DND I can dial *62458 from my SIP phone and the light goes off so I know the SIP phone can access...

Ok for all of you who were wondering how I wound up completing this it was due much in thanks to northportphoneguy. First off I we have 3 users that split on call so I created 3 system speed calls. 651 - cell 1 652 - cell 2 653 - cell 3 I then created 1 analog phone with extension 650 I then...

No problem. If it works I will post the steps I did to get it working and if it does not I will be sure to post what I tried and then perhaps others can help figure the rest out. to be continued... KJ

Thanks a lot. I just sent you one to the address you listed. KJ

After I sent that last message I realized there is no PM option on these forums which is fine so I will just ask how you would go about updating mine using a batch file currently our helpdesk extension is 450 when someone calls 450 and no one answers rather than going to voicemail it rings...

Thanks northportphoneguy, This looks like something I may be able to do. From the way you make this sound though you are not actually updating any speed calls you are simply just turning on the forward for the correct person is that correct or am I missing somehting? Is it possible to PM...

No and worst case that is an ok way of doing it however if we are not at work let alone at the desk where the phone would be set up we wouldn't be able to use it as easily. However we always have access to a web page even via phone which is why i want to create some sort of script to do it...

I would like to be able to do it somehow with a script so if using a modem script or something is possible I would like to try. What eventually I would like to do is create a dotnet web app that would basically like me click on Person 1 and it would set them on call or person 2 and then person...

we have one system speed call that is ext 600 when someone calls our helpdesk line and no one answers it gets forward to ext 600 thus calling whatever number is associated with 600 system speed call every week we log in and change the number associated with system speed call 600 So in other...

Could someone tell me if it is possible to update a system speed call number via a script using ops manager? We have 1 system speed call that we use for who ever is on call for the week and the only way to update that number is to manually log on to the system and update it from the webpage...