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  1. ericcomm

    Norstar MICS 7.1 DID numbers rcvd issue.

    Curlycord, Browser stopped working when we moved to 7.1
  2. ericcomm

    Norstar MICS 7.1 DID numbers rcvd issue.

    I needed to go to: Services/Dest Codes/ and change 8 to "Avail". Then since we only have a single route (PRI-A) go to Routing Svcs/RTE 001 and make sure it was none or 9. Thanks for the suggestions. You definitely opened additional areas. Using NRU 10 has been tedious. Can't help but think using...
  3. ericcomm

    Norstar MICS 7.1 DID numbers rcvd issue.

    Heading out to site-test outbound results but I'm exploring my "Services/Routing Svcs/ Rte000= dial out None, Use Pool "A", Rte001= Dial out "9", Use PRI A. Will get to the bottom of this today and post. BTW, Version is 30CPE06 NAT. Thanks for input, SB...
  4. ericcomm

    Norstar MICS 7.1 DID numbers rcvd issue.

    Ugggh. Replaced the 8 and still no go. I cannot find the conflict. Originally the 9 was the park prefix and that is why 8 was used (I think) so when I changed park to none external code went to 9 and pool A changed to 9 and recvd still would not take 8? I will scour the past posts a little more...
  5. ericcomm

    Norstar MICS 7.1 DID numbers rcvd issue.

    Thanks. By far the simpler solution.
  6. ericcomm

    Norstar MICS 7.1 DID numbers rcvd issue.

    Thanks Marv. Is it possible that 8 they use to call out is the conflict? It allows 9 and 0 as a first digit so I may just have ATT send 7 digits since the prefix of my numbers start with 9.
  7. ericcomm

    Norstar MICS 7.1 DID numbers rcvd issue.

    I have a Norstar MICS client that I bumped up to Wombo and our original block of DIDs 4100 - 4199, is used up. I just started trying to use the 8100 - 8199 block but it would not accept the "8" as the first digit in number rcvd. We are set up for 4 digits and ATT is sending 4 digits over PRI...
  8. ericcomm

    Is there a NAM 4.1 Default Process?

    I have done the read and even executed the basic "reinstall" but I thought since it involved an error on the boot that there might be something more avanced. It has so many quirks that I think the reboot is in a different manufacturer.
  9. ericcomm

    Is there a NAM 4.1 Default Process?

    I have recently Updated the MICS to 6.1 and that has gone very well. There have been strange issues with the NAM 4.1 since, so I am wondering if I needed to do anything major to the NAM because of the upgrade? The issues are we seem to have to reboot the NAM often. The most problematic is the...
  10. ericcomm

    MICS 5.0 upgrade to XC 7.1

    OMG! I have never worked in that area. Is it new to 6.1? Thank you!!!
  11. ericcomm

    MICS 5.0 upgrade to XC 7.1

    I have upgraded to DR 6.1 and Ihave a couple of DN that lost the CID information displayed before the call is answered?? The CO numbers shifted and buttons changed, all no problem, but the CID is a bugaboo...
  12. ericcomm

    NAM 4.1 Desktop messaging

    Does anyone use a feature on NAM 4.1 that will work with MS Outlook? This is new territory for me when it comes to Norstar. I will keep on word searching for more... Thanks
  13. ericcomm

    MICS 5.0 upgrade to XC 7.1

    Saints I tell ya! You're all saints. Thank you
  14. ericcomm

    MICS 5.0 upgrade to XC 7.1

    Is there a way to find out nam version without opening it up? I have RAD access.
  15. ericcomm

    MICS 5.0 upgrade to XC 7.1

    Yes, good point on the 6.1XC. I can use that as a fallback if the 7.1 is too $$$ for the customer.
  16. ericcomm

    MICS 5.0 upgrade to XC 7.1

    To be more precise, she wants line key 1 to be her DID A&R with CID info to show B4 answer, Line 2 (and 3?) key/s to be Boss1 ext DID that will show CID info B4 answer and not FWD to Boss1 MB on busy but ring 2nd channel so she can answer, and ditto for Boss2 ext DID on next available line...
  17. ericcomm

    MICS 5.0 upgrade to XC 7.1

    I am new to this site but I have read many of the past posts and they contain bits of my solution. Here is the short version. I have a new user to a fairly full MICS 5.0 (SP:30BKG06)with PRI and a NAM voice mail. She wants to (a) have her DID plus 2 additional DID's appear and ring on her set...

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