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  1. mstanton

    Restore seems to be hanging

    Never mind - restore eventually finished!
  2. mstanton

    Restore seems to be hanging

    Backup Exec 2010 - I am trying to restore 1 file from a rather large backup. It's been running for almost an hour and is stuck at a byte count of 500. Is it safe to cancel and retry the restore?
  3. mstanton

    Can't find new user I created in IP Office

    Never mind!! I was able to use short codes to log off and log back in. MS
  4. mstanton

    Can't find new user I created in IP Office

    HELP!! I am not very well-versed with IP Office. I tried creating a new user. I put in all her credentials, passwords, etc, and gave her an extension that looked like it was an available DID on our system. When I was creating her, I had the option to assign an IP phone (or something to that...
  5. mstanton

    Extension not working?

    Hi, IP Office newbie here. We're using IP Office 4.2 I've spent some time looking through this forum for an answer to my question, but I must admit I haven't spent hours and hours searching. In our user list there isn't a little red "thingy" (I have no idea what that icon is), to the left of...
  6. mstanton

    Phone Manager version 4.1

    I'm sorry if I seem a bit dense, but how do I do that? I searched the PhoneManager help files for "trace" and monitor" and found nothing. Is it something I do from the PhoneManager software or from IP Office? In my PhoneManager screen the number I am calling, the From and To fields populate...
  7. mstanton

    Phone Manager version 4.1

    CORRECTION: When I try to dial an outside line, nothing happens - it's only when someone tries to call my softphone number from outside of the company that they get the "all circuits are busy" message.
  8. mstanton

    Phone Manager version 4.1

    UPDATE: intrigrant, Thank you so much for your advice! I did what you suggested and I am no longer getting the SPserver error. But I am not up and running 100%. I can make and receive calls to extensions within our office, but when I try to dial an outside line, or try to call my softphone...
  9. mstanton

    Phone Manager version 4.1

    Calgary Jeff, we are using Windows 7 Professional intrigrant, when you say take the pc out of the domain, do you mean that i actually need to change pc's status as member of our domain to workgroup, or can I just log out of the domain, and log in as admin to the local PC? Thanks so much! I...
  10. mstanton

    Phone Manager version 4.1

    Yes, I did - and I read that thread. Sorry, I should have mentioned that. It didn't address the possible compatibility issue with PhoneManager 4.2 and IP Office 4.1. As far as the SPserver error goes, I tried a repair of the PhoneManager software, and that didn't help. Guess I'll try a...
  11. mstanton

    Phone Manager version 4.1

    Hello, We are running an older version of IP Office (4.1). We want to be able to use softphones, as we are running out of ports on our Avaya switches. We downloaded and installed PhoneManager 4.2. Upon opening it up we get an SPserver error (class not registered). Our support people said...
  12. mstanton

    Very unusal problem with Outlook 2010

    I'm pretty sure they don't, but I will check again, thanks.
  13. mstanton

    Very unusal problem with Outlook 2010

    I get the message right after it's sent, and then I get it again the next morning. So does the entire office. They send numerous emails a day, but this is only happening to the ones that have "where is ...." in the subject line. I am perplexed!!
  14. mstanton

    Very unusal problem with Outlook 2010

    Our company requires us to send out an email to all staff when we are going to be out of the office for an extended period of time. The subject always has to be "Where is (yourfirstname)?" This applies to our sales reps, or anyone leaving early, coming in late, going to the dentist, etc. Out...
  15. mstanton

    Server sees network, network doesn't see server!

    Yes - this has been resolved. Sorry I didn't post here about it sooner. I ended up calling Dell (the server was still under warranty). A tech worked on it quite a while. I ended up having to take a phone call towards the end of our session, so I didn't see exactly what he did once he got it...
  16. mstanton

    Server sees network, network doesn't see server!

    Thanks, Denny - so to make sure I understand correctly, until I can get the Firewall Service started, I am SOL?
  17. mstanton

    Server sees network, network doesn't see server!

    Scanned for viruses - one found - cleaned and deleted. Rebooted server - still can't start Firewall service! GRRRRRR........
  18. mstanton

    Server sees network, network doesn't see server!

    Thanks, all for your suggestions..... DrBob, I saw that link in another article, and although it is XP specific, I tried it anyway - NO LUCK!! Denny,is "disabling" the firewall any different from not having it on?
  19. mstanton

    Server sees network, network doesn't see server!

    Thanks, DrBob, The domain and local names are fine. It appears to be a Windows Firewall problem. The Windows Firewall service should have been started automatically, but it is not started. When I try to start it. it won't start. In the system event log, I see the following error for this...
  20. mstanton

    Server sees network, network doesn't see server!

    Thanks, Denny. Question - since we have a corporate firewall, should Windows Firewall even be running on our servers? Thanks again, -M

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