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I found the one place not mentioned in the manual. I found in 1-8-26 that the gm port wasn’t programmed it was 000 and made the main vm port 300 and worked perfectly now I am trying to fix 4 phones that need to just auto dial extension 100 when it is off hook. I fixed this by just putting an...

I have a customer who has an Electra Elite IPK CPU that went down. We had to reprogram the system with a new card and all is well, however, the customer would like Voicemail Live Record setup. We used to have a line key setup to do this, but I cannot remember how to set this up initially (20...

I am on 9.1.12 and it is still having this issue. I made sure I was on the latest version of both manager and vmpro today. I thought I had upgraded to the latest versions offered but verified when asked.

I tested on another system with 9.0 and did not get the half duplexing and I again on another 9.1 system and did get the half duplexing. The 9.0 is our office system that we have had for a while and the 9.1s are customers that I have access to. The other customer hasn't had any complaints, but...

No there is no IP functionality what so ever, it is a pretty straightforward setup. I recommended that the issue would be on the POTS lines but AT&T is insistent that it isn't after they looked at them, although in my history no phone company will admit to issues on their end they just fix them...

Phones typically work on a Full-Duplex, meaning that when you are talking on one end I can talk on the other at the same time and we can hear each other. Half-Duplexing is when I am talking it turns off my speaker meaning I cannot hear the other in. It creates a cutting off of the audio from...

Im pretty certain the issue you were having Ronco was the 01 02 part. The systems don't seem to like that 0 at the front of it. Glad you got it figured out though.

Ok so if you saw before I was working on this system and I have had several issues. Here is the back story. We installed this system with an embedded VM about 6 months ago. We initially set it up to ring directly to a receptionist and then let her transfer the calls to the designated people...

I reinstalled with the same file I downloaded originally and had same issue so I redownloaded the software for vmpro and reinstalled and it fixed my issues

I am running R9.1 with Voicemail Pro and have my incoming call routes directed to VM:Days with a timeprofile associated to the working hours and when out of working hours it goes to the module VM:Nights. I can see in the system status that it is sending the call to Days and Nights accordingly...

I have a system at 9.1, we had some issues with the SD Card and was informed to recreate the SD Card. I made the mistake of doing this with my 10.0 software on the computer, so it recreated the card at 10.0. Not a huge problem I figured. So I reinstalled 9.l on to my computer and recreated...

I have a 9N pointing to the 50 ARS table and an 8N pointing to the 51 ARS table (the 51 points to Outgoing group 21). I am adding 2 lines that are long distance the other 6 are local only. I would prefer not to put all 8 lines on an 8 line phone when I have other buttons programmed to the...

I have an IPO 500 v2 9.1 I have 6 analog trunk phone lines setup as follows Incoming Group 10 Outgoing Group 11 and an ARS table set up pointing to Outgoing Group 11. It says it is grabbing the outgoing line in system status but when I attempt to dial a phone number it immediately beeps...

I have a Polycom Soundpoint IP 650. It recently got accidently plugged into the wrong VOIP switch in an office move and now will not connect. It says URL Calling Is Disabled and says Line unregistered. I can manage the phone from a laptop via IP except when attenpting to access it via browser I...

So final results were, I got all 5 lines on all their phones. I set up a huntgroup for the receptionist 2 phones which the system transfers and rings to successfully. I setup an AA and a time profile that the system automatically sends the analog lines to at night so that when customers call...

I'll need to discuss the solutions with the customer. They want all the lines on their phones so they can grab them. I explained about the line appearances instead of the direct lines on their phones and they requested the direct lines. I might be able to convince them to use the line...

I am attempting to push 4 analog trunks through the ICR to a receptionist hunt group filled by 2 phones. I have everything functional except the calls will not go to the hunt group. They instead ring all the phones the customer has. I know IP 500 wont DID analog trunks. Is there anyway to get...

I started messing with the services again. I noticed that the VMProDBService was set to run off the assigned account that you setup for Voicemail Pro Service. I am not sure how this got to be but after double checking with the old server, I made the change for the VMProDBService to run off the...

I tried the Avaya Batch File on the new server. It did it's thing, I rebooted both the server and the phone system, and I am still experiencing the same issues.

System info IP406 3.1(65) OLD Server Windows Server 2003 R2 SP2 Voicemail Pro 3.1 (21) Manager 4.1(27) New Server Windows Server 2003 R2 SP2 Voicemail Pro 3.1 (21) Manager 6.2(23) I attempted to get the 4.1(27) but couldn't find my cd copy and the version of manager on the website was this...