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Thanks pndscm! We will keep the suggestion about leaving the 4.3 running while we configure the new servers and then plug it to the new servers once ready. Thanks for the heads up about the downtime it would require when the installation about the DMA program is installed on the old...

Thanks for the link whykap and thanks for the suggestions HmmG3! From the previous post...we are actually having two new servers. So, from the suggestions above: Save the current data on an FTP server. Then on the current Pub the maintenance guy would run the DMA tool on that old server...

If you have a the 7.1 software and new servers...the DMA should do to transfer the data to the new servers right? The liscensing is being matched through the vendor with cisco, so that shouldn't have much of a problem right? Thanks again for the input.

Great points...Most likely we are upgrading to new servers. We will be upgrading to 7.1 for now and definitely in the future will upgrade to the latest and greatest 8.6. We do have our current maintenance guy who is a VOIP guy, but not as confident when I talk to him. I have some experience...

Thank you for taking the time to help! I have been looking at most of the threads here and they have been very helpful. However, I am still a little confuse on some issues. I have 2 options and please let me know which one is the easiest and would work best. Currently have Call Manager 4.3 and...

Thanks TRVlr1! I have tried that..but once we call the a phone for a test, it still shows my number in parenthesis. Do you think there is another step? I want the other people to see another number when I call.

Hello All, I have a call manager 4.x and I have a few phones with shared lines and their own personal numbers. I was wondering how to set up the phones to have a certain number showing at the end phone. Such as phone A has 555 but I want to call phone B but I want the caller ID at phone B to...