Search results for query: *

Anyone have a list of what the version numbers are for Norstar/BCM phones and the difference between them? If you log into Element Manager, go to resources,go to telephony resources, click on one of the MBM's, you can see the port details. In the summary each phone as a version number...

Is there a way to remove a software update..SU17 We applied SU 17 and we are having a certain call flow issue that is not happening with SU16..Would like to remove SU17...If Avaya Support logs in can they remove it with the "password of the day"?? Thanks

If I log into System Manager, I can see SIP Entities are up and shows status, port etc.. Is there a way from BCM Element Manager to view or confirm that the BCM is communicating with Session Manager?

Anyone know if Call Pilot 5.0 and or 5.1 is or will be compatible with Outlook 2013?

IS there a way to force agent logout using contact center management? Did a force by making a change on the phone in the PBX, however I thought there would be a way to force agent logout using the management web login??

System is licensed for 1000 mailboxes. There are currently over 100 mailboxes created. Issue: When trying to add a specific number for a mailbox the number will not add. You can create the mailbox, fill in all info (Name, Class etc..) click on submit and the mailbox number will not show up in...

Has anyone used this option to patch a system(s). Not having any luck. Read the docs and they talk about packages and contols? If anyone has any information that could help, please let me know.. Thanks

Trying to program BCM RADIUS to authenticate login to active directory. Programming of the BCM looks simple and I have read the docs. Anyone have any docs or programming tips for the radius server. Does it have to be vendor specific and what programming is required. We were able to...

BCM networked to CS1k with VOIP trunks. CS1K doing all external call handling. What programming is required for fallback to circuit switched? You can enable all or enable TDM, does this setting still require services to be turned on and multiple routing and destenation? Anyone know what...

Have aprox 140 BCM's ranging from 3.6 to latest 450 R6 networked to CS1K. Looking at doing a refresh to bring all BCM's to the 450R6, upgrade CS1K to session manager (Avaya Aura platform) Any suggestions? Upgrade BCM's and stay supported by Avaya for 6 more years then slowly change to new...

Talked to Avaya and they are recommending the Avaya B5800 Branch Gateway and not the IPO? Has anyone worked on the B5800? Pros? Cons?

Current: All BCM's are networked together via CS1K with H323 trunking using Nortel MCDN Future Ideas: Bring all BCM's current with SIP to talk to the IP Office (New Installs) Does anyone know if the IP Office will support MCDN? Or what feature can be activated on the IP Office to support the...

Heres a tough one: We have over aprox 80 BCM's (3.6, 3.7, 4.0 and 450's)using H323 trunking to a CS1k NRS and using Call Pilot on the CS1K as our centralized voice mail. If we upgrade all BCM's to current 6.0 and go SIP does anyone know if the IP Office will communicate with SIP to the...

I have a similar issue: History: BCM 450 R1 upgraded to BCM 450R5 had latested SU8 patch. Having many problems with conference brige issues. Deceided to replace entire system. Backedup, restored into new system R5. Conference issues have been ok for the past week. Today: System locked up. All...