Wondering if it is NCOS issue. Earlier also they didn't have normal dialing access but their calls were getting forwarded after calling to IT extensions.
Note- IT extension don't have any calling restriction. Extensions on floor can't do out dialing normally, They have to enter Authcode for...
Hello Team
I am facing issue with call forward feature. We have 2 phones in IT dept. with Call forward button configured for 16 digits. This extensions have direct Out dialing access (without entering any authcode). If no one is available in IT cabin we forward calls for those extensions to IT...
Hello Friends,
Please help for the issue where calls are not getting auto-release even when caller hangs up at his end but the call still shows active on our end (agent end). for Each and every call agents need to press the release button on the phone to release the call. Normally when caller...
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