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Can CallPilot Outbound Transfer be done without pressing 7
When callers goes into certain mailboxes, I want them to immediately be outbound transferred to a different number. The outbound transfer works great because it enables me to setup a flash to tell the telco to forward the call, but it requires the caller to press 7. Is there a way to get the...- jkahn18
- Thread
- Replies: 3
- Forum: Nortel: Business Communications Manager BCM
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Forwarding calls using LN or Feature 71
DBrewsky thanks for the prompt reply! That makes sense. OK. I did not mention (and should have - sorry!), that calls are already being answered by my auto attendant. So, if they push a digit, I can do just as you said - great. However, if a caller punches in an extension and I want to...- jkahn18
- Post #3
- Forum: Nortel: Business Communications Manager BCM
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Forwarding calls using LN or Feature 71
Using BCM50 & Element Manager: I have successfully created Speed Dials which allow me to use LN as part of the number to simulate a flash for the PBX (BCM calls this a Link). By issuing the flash, I am able to forward the calls using the call forwarding that Verizon provides instead of...- jkahn18
- Thread
- Replies: 3
- Forum: Nortel: Business Communications Manager BCM
