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  1. LS1233

    Real Time Reporting Error

    We fixed the issue. So I searched around google for “Unicast Symposium” and ran into the article below: http://www.tek-tips.com/viewthread.cfm?qid=1435863&page=46 Basically, they were having the same issue and suggested to comment out the “LogMessages” line from the RTDService.ASP file. After...
  2. LS1233

    Out-going calls not showing correct number

    Perfect. Thanks!
  3. LS1233

    Out-going calls not showing correct number

    Thank you gentlemen for all your help. I was able to get that issue fixed by changing that "0" to a "2" thanks again!
  4. LS1233

    Out-going calls not showing correct number

    Thanks for the help JohnThePhoneGuy! Would you mind telling me the commands. I am really new to all this and not sure about the syntax. I can get this far, but after that I am lost. ld 20 REQ: chg TYPE: 3904 TN 4 0 4 8 ECHG yes ITEM
  5. LS1233

    Out-going calls not showing correct number

    Thanks PERRYPJ, Here is a print of one that is working correctly. DES 1500D TN 004 0 02 05 TYPE 3904 CDEN 8D CTYP XDLC CUST 0 FDN 85999 TGAR 1 LDN NO NCOS 7 SGRP 0 RNPG 0 SCI 0 SSU LNRS 16 XLST CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD MWA LMPN RMMD SMWD...
  6. LS1233

    Out-going calls not showing correct number

    I have one user that is having this issue. Every other user's phone works fine. Details: Call From ###-###-5720 Call to Any number outside the office Result call connected and caller ID showed ###-###-5720 It should show ###-###-5555 like all the rest. Including the profile for his phone...
  7. LS1233

    Real Time Reporting Error

    Thanks mte0910. 1.) I applied this change, it was previously set to "2" and changed it to "64" like you suggested. Nothing changed, still unable to view the report. 2.) Both (M) and (U) were already selected to run. I did however restart this service. Nothing has changed. Same...
  8. LS1233

    Real Time Reporting Error

    Real Time Reporting seems to have stopped working on machines that are outside of the same subnet of the symposium call center server. Example: Symposium Call Center Server,IP: 10.21.2.xxx = works fine PC#1, IP: 10.21.2.xxx = works fine. PC#2, IP: 10.21.17.xxx = does not work. -Historical...

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