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  1. larry419

    Help Identify a part on a M7310 or M7324 Phone

    Thanks all. I found some. The technical term for the part is called "Wall Clip" ....... How original. hahahah.
  2. larry419

    Help Identify a part on a M7310 or M7324 Phone

    What is the little gray plastic piece found inside the Base Stand of Norstar/Nortel/Avaya M7310 and M7324 phones. It's left in the base unless phone is wall mounted and it is then moved to the receiver hangup area to keep the receiver in the holder. I would like to know what that part is...
  3. larry419

    Call Pilot going down on a BCM400

    I have searched high and low on this one and have yet to find anything close. Even a couple Nortel Phone techs were stumped by it. At this time it would appear that when the power outage hit, the system was attempting a scheduled backup. It thought that backup, which had failed was still in...
  4. larry419

    Call Pilot going down on a BCM400

    BCM 3.6 Build 2.2c Call Pilot 37.01.10.22
  5. larry419

    Replacement Router Recommendations.

    Thanks imbadatthis I'll look into those. The setup isn't as bad as it sounds. The only place vlans are implemented is at the router/gateway. The actual network lans themselves are physically isolated (own cables, own switches). They only come together at the gateway. Which is why i needed...
  6. larry419

    Call Pilot going down on a BCM400

    It's got mirrored drives in a raid configuration. We replaced one drive about two years ago. When it started to go bad it had errors reported. It is actually set up to back up nightly and I have not seen any issues with it. Not saying it isn't possible but am not seeing any indications that...
  7. larry419

    Call Pilot going down on a BCM400

    I am running Call Pilot on a Nortel BCM400. About a week ago after a power failure, the Voice Mail system starts going down nightly. When logged into the BCM under services, the voicemail option shows "down" and twice it has showed "n/a". By changing to enabled the vm system is instantly up. I...
  8. larry419

    Replacement Router Recommendations.

    Thanks for the reply. Maybe having the back story was a bad idea. Perhaps I should just have asked for a list of routers that support user selectable subnet masks not restricted to purely class c masks. I am a department of 1. There is really no need to worry about other IT staff. I alone...
  9. larry419

    Replacement Router Recommendations.

    I have a small business network that has a couple unique quirks that are giving me grief when it come to upgrading and replacing our gateway/router. I have only 1 50/5mb internet connection. Our network backbone consists of 9 gigabit 48 port switches for Vlan1. Our primary lan1 has two dhcp...
  10. larry419

    Replacement Router Recommendations.

    I have a small business network that has a couple unique quirks that are giving me grief when it come to upgrading and replacing our gateway/router. I have only 1 50/5mb internet connection. Our network backbone consists of 9 gigabit 48 port switches for Vlan1. Our primary lan1 has two dhcp...
  11. larry419

    Call Pilot Outbound Transfers from Voicemail

    Thanks.... That is what I figured after spending way to much time rooting around in the system remotely.
  12. larry419

    Call Pilot Outbound Transfers from Voicemail

    It has been a while since I have needed to change one. Client with a BCM400 with Call Pilot. A couple of extensions have Outbound Transfer enabled (Press 7 Option). Everything works as it should. One extension needs to change the actual outbound number. I'm having a blank moment and can't...
  13. larry419

    Unanswered Calls not being directed to correct extention's voicemail

    Thanks, I made that change earlier today and forgot to check the result as business was open. I just checked it and that is what it was.
  14. larry419

    Two extensions to ring on one phone

    Add an Answer DN under the Line Assignment. It will allow ringing and answering of another DN and will take up a button on phone.
  15. larry419

    Unanswered Calls not being directed to correct extention's voicemail

    On a BCM with Call Pilot: I have had to make several changes to our system recently and all but one have worked successfully. One of our publicized outside numbers rings in and appears and rings on 5 different extensions. If nobody answers, it is directed to voicemail. It used to go to one...
  16. larry419

    Splitting a Cat5e or Cat6 Gigabit connection into two 100mb Connections ???

    That will work. I only need them for temporary connections. Thanks. Sad thing is for a set of these you could buy a 4 port switch for same price.
  17. larry419

    Splitting a Cat5e or Cat6 Gigabit connection into two 100mb Connections ???

    I have been looking for some temporary adapters that will split out the 8 wire cat5e connection and create two 4 wire 100mb connections. I have used adapters in the past to add a temporary phone line over an Ethernet cable. It has a 4 pin RJ45 and a 4 pin RJ11 on one side and a 8 pin RJ45 on...

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