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I am having problems figuring out my BCM450... Specifically, we have our primary phone line set up to use a ring group that rings two extensions when our main number is dialed. We now want at 2pm on Fridays for the system to either not the ring group or just go to the auto attendant. I've...

That was it! Deleted the mailbox, added alternate extension! Awesome, thank you!

Thank you Cook1082! #2 resolve the issue! I'm a bit unclear on #1. When I call into our main number, I dial the extension of the old employee. There isn't a dedicated line to each individual, it's just one general number for everyone. In the BCM Element manager, I have Fwd No Answer and Fwd...

I have two questions that I can't seem to find an answer to anywhere on our BCM450: 1) We have had an employee leave so we need to forward his extension to a manager before we hire someone new. Using the regular call forward internally, works perfectly. When calling into our primary number, it...

Our keycodes (from System > Keycodes) read: Expansion Port - 1 Voice Messaging - 38 IP Telephony Client - 4 Prime Line is set for I/C for the working fax line and the not working port. Also, plugged directly into the jack in the server room to ensure it wasn't bad wiring in the building...

I've been trying to configure a Polycom Soundstation in our BCM450 without a whole lot of success. It's an analog based soundstation. Here's what I've tried so far, I was hoping I'm missing something stupid. Currently on DN 400 is our fax machine line, I have connected the Soundstation to...