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Thank you for the reply and clarification! To hopefully save others time in the BCM50 Admin guide: In CallPilot Mgr --> Mailbox Administration --> click "Change" next to a particular Subscriber Mailbox (will need to go through all of them). Change the Outdial Type dropdown to "None" (you'll...

Just as a follow-up to this. Our GM got a call from our phone company today, and apparently someone hacked our phone system and utilized this feature (routing to an external number) to call Afghanistan a bunch over the weekend. I'm now disabling this functionality, and will be further locking...

Thank you again for your reply! I added 9 in as a destination code. Now, I can setup redirect using FEATURE 4, but rather than just 9xxxxxxxx, I had to enter 99xxxxxxxxx (put here to save the next person with this issue a few minutes). Not sure why, but it works...and that is good enough for...

Thank you for the reply. I have verified that the user (me for the purposes of testing) has "Allow redirect" checked in Capabilities. When I try FEATURE 4, as soon as I hit 9 I get an error tone and the message "Invalid Number". Which leads me to think that the next part of your message might...

I'm trying to see if I can get calls to an extension to be forwarded to an external number. Note, I've tried various ways of FEATURE 84 and the all important FEATURE #84 (helpful when all calls to the office are being redirected to your cell phone). Here are the steps that I'm going through...