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Sorry to waste you time guys, I have now got it working. I did not have the MWI COS configured, once I set the appropriate COS options it started to work. Again thanks for the responses.

Thanks for the responses guys, Supernova - in the NuPoint web console -> edit offline configuration, I have added a single voicemail line group containing two lines which are linked to the MCD in the network elements form. I have set the application type to NuPoint voice. boycey - The MCD has...

Hi Guys, I have a development environment containing a virtual MCD platform and virtual MAS, looking through the engineering guidelines I cannot see anything specific to configuring NuPoint VM service between the two virtual platforms. I may be being a complete dunce but I cannot figure out...

Class of restriction on the SIP device or depending on the type of outgoing trunks you use to connect to the PSTN there may be class of service options that need to be enabled to allow dialling out. The best way to test this is to assign a COS group that is known to work.

We have a whole bunch of 4102's running on the voice network. On the 3300 ICP I have them set up as Generic SIP devices. The SIP configuration on the Mediatrix has the following fields as the controllers IP address: Registrar Host, Proxy Host, Outbound Proxy Host. Make sure the SIP User...

There is quite an in depth configuration of class of restriction groups using ARS digits dialled, there are quite a few steps to get this set up, but once complete this will allow easy configuration of specific number prefixes or full numbers. The forms you need to configure include.. Class of...

Thanks for the reply DoubleUT, unfortunately we do not use BRI, PRI or QSIG for data signalling through ISDN, we have redundant SIP trunks to our service provider who handle the breakout to the PSTN. So when I run the suggested command I do not receive any data back from the system. Thanks for...

Sorry made a mistake... The CCS trace line that looks out of place is the following: 09:57:21 RIL DPN PEER NIL_PEER_ 250 A CRM/CIM ;30;*234*Gp# All other lines look OK in comparison

Hi All, I am having trouble trying to pin point the issues experienced using call forwarding. We are running a Mitel 3300 MXe II controller (version 4.2) with the majority of users as Hot Desk accounts, all our ingress/egress trunks are running SIP (we do not use E1/T1 PRI connections). The...