Sorry for the lack of info guys. I posted the is from my phone in a panic originally.
I am on Aloha and I realized that I needed a shift required to get the floor digram to come up.
My servers still cant enter their own tips.
Matthew
Hey guys I recently re-did some of my job codes and access levels and now my servers get a error message when they go to enter tips that says they canont adjust tips.
I do not see a check box for this option in BOH and I looked at my old profile and everything looks the same?
What setting to I...
FIXED
My processor (Fifth Third) requires sequential batch numbers. I will manually advance between he 2 stores for the next few days.
Thanks Coorsman,
Matthew
***Update***
Realized I had to stop and start POS processing to get it to read the INI file. Moved the Batch number and still received the error. I then tried to move it lower b/c I though it was out of range (error call 96) still not working.
Ideas?
-Matthew
Thanks for the reply Coorsman,
There is one small problem. When I go into the EDC.INI at the new store there is no batch number. I am thinking this is because one has not been done.
I checked at another one of our locations (where EDC works) and I do see it along with some other lines...
Hey guys i have a unique question here,
Do to a delay in paper work (not on my side) I wasn't able to set up another account with my CC processor before I will be opening my next store (I have 2 already) on Monday.
I though i could just use the same info from another store which seems to work...
Coorsman,
Can you elaborate on the Google Chrome issue?
I have chrome installed on my BOH computer and everything seams to run fine.
The only event I really have is the EOD and it seams to be running fine?
Thanks,
Matthew
Hey everyone, I just wanted to post an update.
Everything is fixed now.
I changed the date in the Aloha.ini in the DATA folder of the master terminal. That resulted in it stop trying to do a EOD.
Once it stopped EOD I pulled it out of redundancy using the "Fileserver Recovery" and then there...
You need to login as the God-User (search this forum) in order to change the CC Processor information.
It is located in one of the sub-menus that is normally grayed out when logged in to EDC as a normal user.
Note you have to stop processing in order to change the information.
~Matthew
Should I change the aloha.ini in the DATA folder or the NEWDATA folder?
I am a little fuzzy on what you mean about removing the EOD on the server and then copping the new events.cfg to terminals myself. won't that just stop the automatic EOD at 4am? I guess what I am not understanding is what...
It sounds like I have 2 problems, which makes sense since now that I think about it do recall being the red border around the screen for a split second before our screen saver comes up and it starts to process end of day.
What is the best order to atack the two problems. I would think I need...
Hey guys let me first start with this, I have been reading through a ton of topics on this forum recently and let me just say it has been the best Aloha resource I have found anywhere! THANKYOU
I have a store with 2 terminals and a BOH computer. WE are running table service. WE just took over...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.