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  1. phoneman99

    Controller ID: 0 Battery needs to be replaced, SOH bad

    Getting a: Controller ID: 0 Battery needs to be replaced, SOH bad on MAS1? Any thoughts or ideas?
  2. phoneman99

    Exchange 2010

    OK i am confused....I have MM 4 running peered to existing Exchange 2003. I installed MM 5.2 SP7 and peered to the cas array to have both running simultaneously for easy migration. AD is 2008R2. The old MM 4 we can go to ADUC and see the MM extensions there and do what we need. But (sorry...
  3. phoneman99

    MM 5.2 on Exchange 2010 parallel to MM 4.1 on Exchange 2003

    I have a client on MM 4.0 with Exchange 2003 in production. I am installing/upgrading to a new MM 5.2 S8800 to exchange 2010. I am installing parallel and we are migrating users 1 by 1. My question. I am using the same service account and permissions account. Can i install this on new MAS's...
  4. phoneman99

    MM 5.2 Install - failing -- Exchange

    Yes - we resolved this it was the external caller container in exchange. It was a corruption issue that Tier 3 had to work with. They are aware and were putting a KB into Insight but i haven't seen it yet.
  5. phoneman99

    HELP! SNMP Trapping to ALARMTRAQ from MM 5.2

    KenMeans - We see it hitting our Firewall but it never hits Alarmtraq? I have other SNMP devices (IP Office) hitting fine this way? What can be different?
  6. phoneman99

    HELP! SNMP Trapping to ALARMTRAQ from MM 5.2

    I have a customer with MM MAS 5.2 Exchange Backend on S8800 server. All is working well but I setup SNMP trapping to our Alarmtraq server which is currently working with 5 other inbound connections to IP Offices. I cannot receive the SNMP trap. I see it hit our Firewall from the Public...
  7. phoneman99

    Alarmtraq with Avaya MM 5.2

    Can you use Alarmtraq with MM 5.2 via SNMP? I setup MM with the public IP of our Alarmtraq server but I am not receiving the traps?
  8. phoneman99

    VoicePortal 4.1 - Session Manager - CM??

    Sorry Allow me to elaborate - VP is dialing through SIP trunk to SES - CM for outbound calling campaigns. I am trying to now change from embedded SES to Session Manager and cannot get the trunk group up?
  9. phoneman99

    VoicePortal 4.1 - Session Manager - CM??

    I have a good one.... VP 4.1 is using SIP trunking to G450 SES Server. We need to move them from that to Session Manager. I setup CM for a SIP trunk and Signalling group. In SM I added the SIP entity. The SIP Trunk will not come up for whatever reason? What am I missing any thoughts?
  10. phoneman99

    Upgrade MM 4.0 to 5.2 SP6

    Thanks texeric - but i didn't see one from r4 to r5.2? I believe there are intermediate steps?
  11. phoneman99

    Upgrade MM 4.0 to 5.2 SP6

    Planning on upgrading my MM 4.0 to MM 5.2 SP6 and wondering what is involved? Is there a step by step document somewhere?
  12. phoneman99

    ONE X Attendant Conolse

    Anyone know how to login to this? I setup the application and can login via telecommuter but it comes to a user login and password screen that i have no idea on what to login as or where to change it?

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