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  1. Werthit

    Partner edition connect to DNS fail

    Question: why is VM-to-EM fail? reboot works only for a few hours. See my comments on a monitor report: When delivery failed, I read a report where it says 2326236mS SMTP: Received expected response of 250 Instead, it said: “Failed to resolve fqdn”. Websearch “fqdn” This is related to DNS...
  2. Werthit

    Basic version won't save config

    What would be your very favorite OS version to use on Basic/Partner? My most trouble-free versions have been 9.0.3.0 941, and 9.1.1200.212 and 9.1.7.0 163. Least favorite is 11.0.0.849. I have a new, unused SD card loaded 11.0.4.1.0 011. What happens if I plug it into this cabinet that won't...
  3. Werthit

    Basic version won't save config

    IPOffice Basic Ver 11.0.0.849. My Manager ver is 11.1.1. I can Log in, look around, attempt to change the emnail address concerning VMail2Email; Apply, Save. pop up window wants "Immediate" isay OK. another pop-up says "Failed to save the configuration data. (Internal error)" What would I do to...
  4. Werthit

    Voicemail won't email

    Thanks, Critchey! Before the hassle of upgrading, double check IP address entries, def gateway, and DNS settings for correctness. They should match settings on other computers on this LAN. (Command Prompt, type ipconfig /all). A usable 2nd DNS address is Google at 8.8.8.8 or 8.8.4.4
  5. Werthit

    Voicemail won't email

    What is a response of 534? Voicemail won't email. Running Monitor on my IP Office Basic, 9.0.3.0 (941) I see that SMTP is responding, however: 28 410574mS PACKET: ev=41878238 v=Sending data to 142.250.113.109 on port 587 p1=0 p2=0 29 0000 59 32 4d 33 4e 32 52 6b 4f 44 68 46 52...
  6. Werthit

    Voice Mail 2 Email woes

    Am running edition Basic (Partner). There is no ping button in System Status > IP Routes. Sorry.
  7. Werthit

    Voice Mail 2 Email woes

    IP office Basic Partner version 9.0.7 Won't send emails. I am running Monitor and I see this: 1027984mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 1 Q Size 1 current_message 00000000 1027984mS SMTP: SMTPServer is waiting on DNS server to resolve FQDN...
  8. Werthit

    Modifying the "Contacts" list

    Thanks boys! Ex-Directory removes that extension from the "Contacts" List... not Dial-by-Name. In this version 9.0.0.0 I have no place to Ex-Dir any Group.
  9. Werthit

    Modifying the "Contacts" list

    IP Office 500 V2, 9.0.0.0 build 829. Press "Contacts" and press 4, it displays all the Groups. Press 3 and it displays all the Extensions, whether they are active or not. How do I make unwanted entries disappear?
  10. Werthit

    headsets for 1416 Tels

    IPO 500V2, Basic, 9.0.0 Using 1416 telephones. What headset do you recommend that would plug direct into the set? Any special programming setup required?
  11. Werthit

    Call Forwarding External

    My VoIP server is eNet200 made by WIN (now closed). Program an extension to call forward external to my cell phone, works great if you dial the extension number via Intercom, but when you transfer an outside call to the extension, it only dial 3 to 5 digits of the 10-digit external number. Why?
  12. Werthit

    Fax Transmissions over PRI?

    Thanks for the informative feedback! Jim: the VOIP question has nothing to do with Merlin Magix. Tim: appears that local businesses are following your sage advice: "don't bother" (with FoIP). I agree; my client that I'm assembling now, turns out, is using some dial-up modems in his business as...
  13. Werthit

    Fax Transmissions over PRI?

    I suppose that's a valid question these days, when there are those who will try anything to make a sales call, ethical or not. I'm a vendor, I'm a technician. I know about all about the WIN 440CT series. I am learning VoIP, and the question is to learn from other technicians. I'm also growing...
  14. Werthit

    Fax Transmissions over PRI?

    So, Merlinman, you said that VoIP and modems don't mix. can I expect troubles when trying to DID a fax number to my fax machine which is plugged into a analog extension of the VoIP system? thanks in advance for anyone's comments!
  15. Werthit

    need magix programming descriptions

    Outgrew my ACS; replaced with Magix R4/Merlin Messaging. Have a 4424LD console and SPM. I cannot find docs that detail the functions and procedures for programming a parameter, such as Line Assignment, Paging Groups, outdialing restrictions. have searched the 'Net with zero results, including...

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